At a Glance
- Tasks: Plan and coordinate amazing events while smashing revenue goals.
- Company: Join Virgin Hotels, where we create unforgettable experiences together.
- Benefits: Competitive pay, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on creativity and collaboration.
- Why this job: Be a key player in crafting memorable events and building client relationships.
- Qualifications: Previous hospitality experience and strong communication skills are essential.
The predicted salary is between 28350 - 34650 £ per year.
Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.
Your mission: Should you choose to accept it… The Group and Events Manager knows having many talents within the same industry leave naysayers envious. Part sales person, part events manager, they put the M in multi-tasking. Using their tenured experience the Group and Events Manager will sell and coordinate events in the hotel’s Outlets and dedicated event space to meet revenue goals. They are the leader of the pack with client relationships and community involvement and an exceptional collaborator within all hotel departments. The Group and Events Manager collaborates on service standards, food and beverage minimums and forecasting along with the Event Operations Manager and both are the partner in crime to the Director of Sales & Marketing.
Role Responsibilities: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests:
- Through the usual functions (planning, site inspections, selling, up-selling and detailing) The Group and Events Manager is responsible for booking events and achieving revenue goals.
- They set a high bar for the team by booking the highest quality business and motivate all to do the same.
- The Group and Events Manager is cool under pressure and specializes in problem solving (especially when it comes to client relations and event management).
- As a titan of the industry they are involved in networking organizations and a proud representative of Virgin Hotels.
- Through untouched relationships they know what is happening with supply, demand and market fluctuations.
- They will gather data and prepare strategic plans to meet annual revenue goals.
- Monthly forecasting preparation, development of banquet menus pricing and establishing revenue minimums will be the focus.
- Participation and co-facilitation in daily business review meetings as well as sales & catering meetings.
- Extensive knowledge of food and beverage, proper preparation and presentation of food and service standards are a must.
- Organizing and leading pre & post-convention meetings with the hotel team (and sometimes the clients too) the Group and Events Manager will anticipate client needs and special requests.
- Along with the Event Operations Manager they are the first line of communication and react quickly when they see potential problems, constraints or complaints.
We pride ourselves on putting our guests first. We live to learn. The Group and Events Manager is open to developing their professional skills through Virgin Hotels organized training programs.
What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place…
- Great team player with the ability to create excellent working relationships across the group.
- Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing and events team.
- Ability to break down barriers and resolving potential conflicts swiftly and effortlessly.
- Strong communication and presentation skills to all levels of management.
- Creativity and innovation are essential!
- Ability to think outside the box and approach all issues with a completely fresh approach.
- Ability to anticipate needs and over deliver wherever possible.
- Candidates must think on their feet and use their initiative to solve problems and deliver solutions.
- Excellent customer relations, communication, presentation and organization skills of utmost importance.
- Comply with all safety and health department procedures, as well as, all state and federal liquor laws.
- Able to change direction and work on multiple project aspects at once.
- Enthusiastic, passionate, able to enthuse and motivate others.
- Leadership ability and behaviour consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service.
Background must-have:
- Current, legal and unrestricted ability to work in the United Kingdom.
- Candidates must have previous hospitality experience. Hospitality could encompass; hotels, bars, restaurants and other event spaces.
- Minimum 2-3 years of previous catering/event sales experience.
- Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone.
- Proficient computer knowledge. Experience with Delphi and HMS Infor would be beneficial but not necessary.
This job description is a general representation of the duties and responsibilities commonly found for this type of position. We believe that our team should be reflective of the world. We welcome all, regardless of race ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs, or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer.
Groups & Events Manager Fixed term 1 Year employer: Virgin Hotels Edinburgh
As a Sous Chef - Senior at our vibrant establishment, you'll be part of a passionate team dedicated to creating unforgettable culinary experiences. We foster a supportive work culture that prioritises personal growth and development, ensuring you leave each day feeling accomplished and inspired. Located in a dynamic area, we offer unique opportunities for creativity and collaboration, making us an exceptional employer for those seeking meaningful and rewarding careers in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Groups & Events Manager Fixed term 1 Year
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Groups & Events Manager Fixed term 1 Year
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Virgin Hotels Edinburgh
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Virgin Hotels Edinburgh. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
