Director of Sales

The Director of Sales is a skilled multitasker with strong community relations and an excellent reputation amongst clients. They also support our hotel family and create an epic experience for our guests. The Director of Sales is at the forefront, with strong client relationships, a forward-thinking approach, and a proactive mindset in shaping sales strategies.

Working with an excellent team and reporting to the General Manager, the Director of Sales will be responsible for prospecting clients and cultivating relationships. Using their seasoned experience in the market, the Director of Sales is directly responsible for developing and supporting the overall hotel sales strategies, working alongside the leadership and home office team.

Doing what they do best, the Director of Sales will lead direct sales solicitation, book the most profitable business and exude excellent communication and leadership skills. We need a vibrant, creative, and passionate individual for the development of the business to set the hotel up for success. The hotel’s profitability is top priority, as is creating a culture of passion, inclusiveness and teamwork.

The Details:

• • The Director of Sales’s main objective is to bring in the business, so customer relationships and problem-solving are key.
  • Develop and implement strategic commercial plans to source, drive and grow revenue across all segments, monitoring results and adjusting strategies and activities to ensure targets are being met.
  • Through their strong client relationships, they stay attuned to supply, demand, and market fluctuations and trends.
  • You will be conducting sales presentations, prospecting, sales calls, site inspections, client entertainment and business travel.
  • The Director of Sales is responsible for developing business and meeting revenue goals.
  • You will be a hands-on leader who brings your best self to work and leads from the front. Helping guide and develop the team, including sales, groups and events.
  • Work in close collaboration with the General Manager and Revenue teams to set, maintain and ultimately achieve budgets and goals.
  • Manage and lead the sales team lifecycle, including team training and development, encouraging a highly proactive and high-performing team.

Who we are:

We love what we do, and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guests.

What qualities are we looking for?

• • A self-motivated and passionate personality who is organised and thinks a little differently.
  • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and of course, the sales & marketing and events team.
  • Strong communication and presentation skills to all levels of management
  • Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
  • Creativity and innovation are essential!
  • Excellent customer relations, communication, presentation and organisation skills of utmost importance
  • Able to change direction and work on multiple project aspects at once
  • Enthusiastic, passionate, able to enthuse and motivate others

Background must-have

• • Current, legal and unrestricted ability to work in the United Kingdom.
  • Candidates must have previous hospitality experience
  • Minimum 3-5 years of previous Sales experience
  • Delphi and Infor HMS experience would be beneficial but not necessary
  • Proficient in MS outlook, Teams, Word, Excel & Powerpoint
  • Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone

Package and benefits:

• • Competitive salary, based on experience
  • 31 days paid holiday per year, inclusive of public holidays, with an additional day for each years’ service up to 33 days
  • Additional day off for your birthday
  • Executive Workplace Pension Scheme of up to 8% matched contribution
  • Up to 4x your salary in Life assurance
  • Up to 75% of salary critical illness cover
  • Personal private medical cover
  • Personal private dental cover
  • Company sick pay scheme
  • Enhanced Family Friendly Policies
  • Teammate discount on Food & Beverage
  • Discounted Room Rates
  • Employee Assistance Program
  • Learning & Development opportunities
  • Access to Virgin Family, which contains various Virgin group discounts and treats!
  • Joining a great team & being part of Virgin Hotels worldwide!

We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer