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- Tasks: Lead breakfast service and ensure a memorable start for guests every morning.
- Company: Join the vibrant team at a 5-star hotel in Edinburgh's city centre.
- Benefits: Competitive salary, 28 days holiday, gym access, and discounts on food and rooms.
- Why this job: Be part of a fun team creating amazing experiences for guests every day.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for guest satisfaction.
- Other info: Flexible shifts, inclusive culture, and opportunities for personal growth.
The predicted salary is between 25000 - 30000 £ per year.
Your mission: We’re looking for a proactive and energetic Breakfast Supervisor to join our Breakfast Management Team and lead the morning service. This role is all about creating a smooth, memorable start to the day for our guests — whether on the floor during breakfast or managing morning In‑Room Dining. Reporting to the Breakfast Manager, the Breakfast Supervisor will oversee our morning operation and ensure every guest’s day starts in the best possible way.
The Details: What exactly you will be doing…
- Lead the breakfast service, ensuring smooth operations and exceptional guest satisfaction.
- Oversee In‑Room Dining orders and morning amenities, ensuring accuracy and timely delivery.
- Set up the breakfast area to standard — from buffet presentation to table layouts.
- Run pre‑shift briefings and outline daily shift plans for your team.
- Support and motivate the team, providing training and feedback when needed.
- Engage with guests, resolve issues quickly, and create memorable experiences.
- Drive upselling opportunities and ensure accurate revenue recording.
- Uphold brand standards, Health & Safety, and food hygiene compliance.
Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No one is more important than anyone else, and unless we are in it together, we can’t create that exceptional experience for our guests.
Our 5‑star hotel in Edinburgh’s city centre brings a fresh take on Old Town charm. With welcoming bars, vibrant restaurants, and stunning rooms and suites, it’s a place where you can enjoy your work and grow in your career. We provide a wide range of benefits and perks to support you— thoughtfully designed to support you at any stage of your career.
What qualities are we looking for?
- Strong interpersonal skills, with a friendly and approachable demeanour.
- Ability to multitask and maintain attention to detail in a fast‑paced setting.
- Work cohesively with other departments and teammates as part of a team.
- A people‑first leader with excellent communication skills.
- A passion for delivering warm, remarkable, and memorable guest experiences.
Must‑haves:
- Current, legal and unrestricted ability to work in the United Kingdom.
- Ability to work on‑site at Virgin Hotels Edinburgh for every shift.
- Flexibility to work different shifts, including on the weekends and holidays.
- Availability to work early morning shifts (6am–12pm).
- Previous experience as a Supervisor, Head Waiter, or Senior Server (hotel experience preferred).
- Knowledge of breakfast service and in‑room dining operations.
- Organised, proactive, and calm under pressure.
Package and benefits:
- Competitive salary, based on experience.
- 28 days paid holiday per year, inclusive of public holidays, with an additional day for each year’s service up to 31 days.
- Additional day off for your birthday.
- Workplace Pension Scheme.
- 2x your salary in Life assurance.
- Company sick pay scheme.
- Enhanced Family Friendly Policies.
- Teammate discount on Food & Beverage.
- Discounted Room Rates.
- Employee Assistance Program.
- Access to the on‑site gym.
- Free meal when you are on duty.
- Learning & Development opportunities.
- Lots of teammate events and socials throughout the year.
- Access to Virgin Family, which contains various Virgin group discounts and treats!
- Joining a great team & being part of Virgin Hotels worldwide!
We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer.
Breakfast Supervisor employer: Virgin Hotels Edinburgh
Contact Detail:
Virgin Hotels Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with guests and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! As a Breakfast Supervisor, you'll need to engage with guests and motivate your team. Try role-playing common scenarios with a friend or family member to build your confidence and refine your approach.
✨Tip Number 3
Be ready to showcase your multitasking abilities. During the interview, share examples of how you've successfully managed multiple tasks in a fast-paced environment. This will demonstrate that you can handle the morning rush like a pro!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Breakfast Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Breakfast Supervisor role shine through. We want to see that you’re excited about creating memorable experiences for our guests and leading a fantastic team.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in breakfast service or supervisory roles. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Personable: Since this role is all about guest interaction, use a friendly tone in your application. We appreciate candidates who can communicate well and show they’re approachable, just like we expect from our team on the floor.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with us at Virgin Hotels Edinburgh!
How to prepare for a job interview at Virgin Hotels Edinburgh
✨Know Your Breakfast Service
Familiarise yourself with the ins and outs of breakfast service. Understand the menu, the flow of service, and how to create a memorable experience for guests. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your Leadership Skills
As a Breakfast Supervisor, you'll be leading a team. Prepare examples of how you've motivated and supported your team in previous roles. Highlight your ability to run pre-shift briefings and manage operations smoothly, as this will demonstrate your readiness for the position.
✨Engage with the Interviewers
Treat the interview like a conversation. Ask questions about the team dynamics and how they uphold guest satisfaction. This shows your interest in creating a positive environment and that you value collaboration, which is key in this role.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss how you've handled challenges in fast-paced environments. Share specific examples where you resolved issues quickly or improved service quality. This will illustrate your calmness under pressure and your commitment to exceptional guest experiences.