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Virgin holidays
Solutions Analyst

Solutions Analyst

Crawley Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Bridge business needs with tech solutions, focusing on Holidays Reservation systems.
  • Company: Join Virgin Atlantic, a leading travel company aiming to be the most loved in the industry.
  • Benefits: Enjoy hybrid working, competitive salary, and a supportive, inclusive environment.
  • Why this job: Shape the future of travel while growing your career in a dynamic, innovative team.
  • Qualifications: Experience in Software Delivery, QA Testing, and strong documentation skills required.
  • Other info: We celebrate diversity and encourage applications from all backgrounds.

The predicted salary is between 36000 - 60000 ÂŁ per year.

️ Solution Analyst – Holidays Systems
Location: Hybrid – Up to 3 days a week at our VHQ, Crawley
Hours: 37.5 per week, Monday to Friday
Contract: Permanent
Salary: Competitive
Closing Date: 3rd August
Let Your Career Take Flight
At Virgin Atlantic, we believe everyone has the potential to take on the world. Our vision? To become the most loved travel company. As we continue to evolve, we’re looking for bold thinkers and doers to join us in reimagining travel.
As part of our passionate, innovative team, you’ll be encouraged to challenge the status quo, tackle challenges big and small, and drive meaningful change. If you’re ready to help shape the future of travel while growing your career, this could be your next big adventure.
️ At Virgin Atlantic, we believe everyone has the potential to take on the world. Our vision? To become the most loved travel company. As we continue to evolve, we’re looking for bold thinkers and doers to join us in reimagining travel.
As part of our passionate, innovative team, you’ll be encouraged to challenge the status quo, tackle challenges big and small, and drive meaningful change. If you’re ready to help shape the future of travel while growing your career, this could be your next big adventure.
As a Solution Analyst, you’ll play a pivotal role in bridging business needs with technology solutions. You’ll capture and document requirements, translate them into functional and technical specifications, and contribute across the Virgin Atlantic development lifecycle — with a particular focus on our Holidays Reservation systems and associated platforms.
This role blends business analysis, process improvement, and testing responsibilities, supporting both business-as-usual (BAU) functions and transformational initiatives.
Your Day-to-Day Will Include:
Supporting the delivery of secure, high-performance technology solutions aligned with business objectives
Collaborating with key stakeholders to ensure requirements — functional and non-functional — are fully captured.
Work with QA and Technical Product Owners to align on requirements, testing, and delivery for high-quality product outcomes
Engaging internal and external suppliers throughout the delivery lifecycle.
Ensuring solutions align with Virgin Atlantic architecture and strategic roadmaps.
Planning and managing deliverables and timelines, escalating where needed.
Driving the quality and consistency of analysis deliverables to meet agreed standards.
Participating in cross-functional groups to promote best practices, process standardisation, and toolset optimisation.
Providing support during Change Release cycles
️
Strong background in Software Delivery, QA Testing, and Process Improvement
Experience with multiple delivery methodologies (e.g. Agile, Waterfall)
Working knowledge of API integrations
Excellent documentation and presentation skills
Methodical, detail-oriented, and highly organised
Confident, persuasive communicator with strong decision-making skills
Hands-on experience with Microsoft Office tools
Ability to work independently and as part of a multi-disciplinary team
Ideally, experience with integrating reservation systems and travel industry knowledge
At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world – no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered.

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Solutions Analyst employer: Virgin holidays

At Virgin Atlantic, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration. Located in Crawley, our hybrid working model allows for flexibility while you contribute to shaping the future of travel as a Solutions Analyst. With a commitment to employee growth, competitive salaries, and a diverse, inclusive environment, we empower our team members to thrive and make a meaningful impact in the travel industry.
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Contact Detail:

Virgin holidays Recruiting Team

View Virgin holidays Profile

StudySmarter Expert Advice 🤫

We think this is how you could land Solutions Analyst

✨Tip Number 1

Familiarise yourself with Virgin Atlantic's mission and values. Understanding their vision to become the most loved travel company will help you align your answers during interviews and demonstrate your enthusiasm for the role.

✨Tip Number 2

Brush up on your knowledge of software delivery methodologies, especially Agile and Waterfall. Being able to discuss your experience with these methods will show that you're well-prepared for the dynamic environment at Virgin Atlantic.

✨Tip Number 3

Prepare examples of how you've successfully collaborated with stakeholders in previous roles. Highlighting your ability to capture and document requirements effectively will be crucial in showcasing your fit for the Solutions Analyst position.

✨Tip Number 4

If you have experience with API integrations or the travel industry, make sure to emphasise this during your discussions. This specific knowledge can set you apart from other candidates and demonstrate your readiness for the role.

We think you need these skills to ace Solutions Analyst

Business Analysis
Software Delivery
QA Testing
Process Improvement
Agile Methodologies
Waterfall Methodologies
API Integrations
Documentation Skills
Presentation Skills
Attention to Detail
Organisational Skills
Communication Skills
Decision-Making Skills
Microsoft Office Proficiency
Team Collaboration
Travel Industry Knowledge
Change Management

Some tips for your application 🫡

Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Solutions Analyst position. Highlight how your skills in software delivery, QA testing, and process improvement align with what Virgin Atlantic is looking for.

Tailor Your CV: Customise your CV to reflect the specific skills and experiences that are relevant to the role. Emphasise your experience with multiple delivery methodologies, API integrations, and any knowledge of the travel industry to make your application stand out.

Craft a Compelling Cover Letter: Write a cover letter that not only showcases your qualifications but also demonstrates your passion for the travel industry and Virgin Atlantic's vision. Use this opportunity to explain why you want to be part of their innovative team and how you can contribute to their goals.

Proofread and Edit: Before submitting your application, take the time to proofread and edit your documents. Check for any spelling or grammatical errors, and ensure that your formatting is consistent. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Virgin holidays

✨Understand the Role

Make sure you have a clear understanding of what a Solutions Analyst does, especially in the context of Virgin Atlantic's Holidays Reservation systems. Familiarise yourself with the key responsibilities and how they align with the company's vision.

✨Showcase Your Experience

Prepare to discuss your background in Software Delivery, QA Testing, and Process Improvement. Be ready to provide specific examples of how you've successfully implemented technology solutions or improved processes in previous roles.

✨Demonstrate Communication Skills

As a Solutions Analyst, you'll need to collaborate with various stakeholders. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you’ve effectively communicated complex ideas in the past.

✨Familiarise Yourself with Methodologies

Since the role involves multiple delivery methodologies like Agile and Waterfall, brush up on these concepts. Be ready to discuss your experience with them and how you can apply them to meet Virgin Atlantic's objectives.

Solutions Analyst
Virgin holidays

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