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- Tasks: Inspire customers with travel expertise and sell unforgettable holiday experiences.
- Company: Join Virgin Atlantic Holidays, a leading travel company focused on innovation and customer satisfaction.
- Benefits: Enjoy industry-leading staff travel perks, commission rewards, and ongoing career development.
- Why this job: Be part of a dynamic team that values creativity and positive change in the travel industry.
- Qualifications: Excellent interpersonal skills and a passion for travel are essential; sales experience preferred.
- Other info: Flexible shifts include evenings and weekends; inclusive workplace celebrating diversity.
The predicted salary is between 22000 - 30000 £ per year.
- Industry-leading Staff Travel benefits with up to seven flights a year to any of Virgin Atlantic’s destinations (did someone say Barbados?).
- Go above and beyond and get rewarded for it. With our commission scheme, your hard work doesn’t go unnoticed. When you exceed your targets, you’ll earn more than just recognition—you’ll see it reflected in your rewards too.
- Ongoing coaching and development throughout your career
- Generous contributory pension scheme and life assurance.
- Provide outstanding customer service during every interaction, both pre and post-sale, embodying our values of \’think red\’, \’make friends\’, and \’be amazing\’.
- Strive to exceed personal and team sales targets with determination and a proactive approach.
- Maintain up-to-date knowledge of destinations and products, driven by your passion and curiosity for leisure travel.
- Offer daily support to colleagues, supervisors, and the Area Manager, fostering a collaborative and friendly work environment.
- Demonstrated customer service skills with preferred experience of achieving targets in a sales environment.
- Dedication to building a repeat customer base through exceptional service and relationship management.
- Proven experience of overcoming challenges within a constantly evolving environment – no two days are ever the same.
- Strong passion and curiosity for leisure travel, with a drive to stay informed about the latest travel trends and offerings.
- Flexibility to work varied shifts in line with customer demand, including evenings and weekends.
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Personal Travel Advisor employer: Virgin holidays
Contact Detail:
Virgin holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Travel Advisor
✨Tip Number 1
Familiarise yourself with Virgin Atlantic Holidays' offerings and unique selling points. Understanding their travel packages, destinations, and customer service ethos will help you engage confidently during interviews.
✨Tip Number 2
Showcase your passion for travel by discussing your own experiences and knowledge of popular destinations. This personal touch can set you apart and demonstrate your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss how you've successfully met sales targets in previous roles. Use specific examples to illustrate your ability to drive results and provide exceptional customer service.
✨Tip Number 4
Network with current or former employees of Virgin Atlantic Holidays if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Personal Travel Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to meet targets and provide exceptional service, as these are key aspects of the Personal Travel Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your enthusiasm for the role. Mention how your skills align with Virgin Atlantic Holidays' values, such as 'think red', 'make friends', and 'be amazing'.
Showcase Your Knowledge: In your application, mention any travel experiences or knowledge of destinations that could be beneficial for the role. This will demonstrate your curiosity and passion for leisure travel, which is essential for a Personal Travel Advisor.
Highlight Flexibility: Emphasise your willingness to work varied shifts, including evenings and weekends. This shows that you understand the demands of the role and are ready to meet customer needs at all times.
How to prepare for a job interview at Virgin holidays
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs in the travel industry.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you overcame challenges and built relationships with customers, as this is crucial for a Personal Travel Advisor role.
✨Research Virgin Atlantic Holidays
Familiarise yourself with Virgin Atlantic Holidays' values, mission, and recent initiatives. This will show your genuine interest in the company and help you align your answers with their goals during the interview.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle various customer situations. Practice responding to these types of questions to demonstrate your proactive approach and adaptability.
