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- Tasks: Analyse customer feedback to provide insights and drive positive change.
- Company: Join Virgin Atlantic, a leader in the travel industry committed to sustainability and inclusivity.
- Benefits: Enjoy hybrid working, a supportive culture, and opportunities for personal growth.
- Why this job: Be the voice of the customer and make a real impact on their experience.
- Qualifications: Experience in market research or data analysis, with strong skills in Excel and PowerPoint.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 28800 - 42000 £ per year.
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Market Research Analyst – Voice of Customer employer: Virgin holidays
Contact Detail:
Virgin holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Research Analyst – Voice of Customer
✨Tip Number 1
Familiarise yourself with the Voice of Customer (VoC) methodologies and tools mentioned in the job description, such as Qualtrics or SurveyMonkey. Understanding these platforms will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Prepare to discuss specific examples of how you've used data analysis to drive change in previous roles. Highlighting your ability to translate complex data into actionable insights will resonate well with the hiring team.
✨Tip Number 3
Practice your presentation skills, especially in PowerPoint. Since communicating insights to stakeholders is a key part of the role, being able to present your findings clearly and engagingly will set you apart from other candidates.
✨Tip Number 4
Showcase your teamwork abilities by preparing examples of how you've collaborated with cross-functional teams in the past. This will highlight your fit for the role, as working with various stakeholders is crucial for success in this position.
We think you need these skills to ace Market Research Analyst – Voice of Customer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Market Research Analyst position. Understand the key responsibilities and required skills, such as data analysis, presentation skills, and experience with VoC tools.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your analytical abilities, teamwork skills, and any experience with customer feedback programmes or data manipulation tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer insights and storytelling. Use specific examples from your past experiences to demonstrate how you can contribute to the Voice of the Customer programme and drive positive change.
Showcase Your Analytical Skills: In your application, provide examples of how you've used analytical tools like Excel or PowerBI in previous roles. Highlight any experience with survey design and reporting tools, and explain how you've translated data into actionable insights.
How to prepare for a job interview at Virgin holidays
✨Showcase Your Analytical Skills
As a Market Research Analyst, you'll need to demonstrate your ability to analyse both quantitative and qualitative data. Be prepared to discuss specific examples of how you've used analytical tools like Excel or PowerBI in previous roles to derive insights from customer feedback.
✨Prepare Engaging Presentations
Since communicating insights is a key part of the role, practice creating and delivering presentations that are not only informative but also visually appealing. Highlight your experience with PowerPoint and any design principles you follow to make your presentations stand out.
✨Emphasise Your Storytelling Ability
The job requires translating data into compelling narratives for non-technical stakeholders. Think of ways to illustrate your storytelling skills during the interview, perhaps by sharing a past experience where you successfully communicated complex findings in an understandable way.
✨Demonstrate Teamwork and Collaboration
This role involves working cross-functionally, so be ready to discuss how you've collaborated with different teams in the past. Share examples that highlight your ability to work with diverse groups and how you’ve contributed to achieving common goals.
