At a Glance
- Tasks: Inspire customers with travel expertise and sell unforgettable holidays.
- Company: Join Virgin Atlantic Holidays, a vibrant and inclusive travel company.
- Benefits: Enjoy industry-leading travel perks, generous commission, and ongoing training.
- Other info: Flexible shifts and a supportive team environment await you.
- Why this job: Make dreams come true while exploring the world of luxury travel.
- Qualifications: Sales experience and passion for travel are essential.
The predicted salary is between 27454 - 27454 £ per year.
Location: Manchester (Next Store)
Hours: Full Time (37.5 hours, 5 days per week on a rotational basis)
Shift Times: Monday to Friday 09:00-19:30, Saturday 09:00-19:00, Sunday 11:30-17:30
Contract Type: Fixed Term Contract until 31st January 2027
Salary: £27,454 plus commission, uniform and excellent benefits
Closing Date: Thursday 11th June 2026
In a nutshell
At Virgin Atlantic Holidays, we believe that everyone can see the world differently, and it's our vision to become the most loved travel company. We’re proud to offer a vibrant work environment, where no two days are the same. You’ll enjoy a dynamic shift pattern that includes weekends, bank holidays and evenings. This is all part of helping us create unforgettable experiences for our customers, every single day!
As a Personal Travel Adviser with us, you'll inspire customers with your travel expertise, recommend and sell holidays, and work towards achieving high sales targets. In return, you'll enjoy comprehensive training, fantastic travel benefits, and a supportive work environment!
Day to day
- Provide outstanding customer service during every interaction, both pre and post‑sale, embodying our values of ‘Think red’, ‘Make friends’ and ‘Be amazing’
- Strive to exceed personal and team sales targets with determination and a proactive approach to sales and marketing
- Maintain up‑to‑date knowledge of destinations and products, driven by your passion and curiosity for bespoke luxury travel
- Offer daily support to colleagues, Supervisors, and the Area Manager, creating a collaborative and friendly work environment
About you
We’re looking for someone with excellent interpersonal skills, and a natural conversation starter, who has passion and enthusiasm to work within travel and tourism. We’re also looking out for the following:
- Demonstrated sales skills, with experience of achieving high sales targets in a face‑to‑face sales environment
- Previous experience of working within the airline, travel, or tourism industry is highly desirable
- A strong commitment to building a repeat customer base through exceptional service and effective relationship management
- Proven ability to overcome challenges in a fast‑paced, constantly evolving environment at our busy retail store
- A strong passion and curiosity for luxury travel, with the drive to stay informed about the latest travel trends, destinations, and products
- Flexibility to work a range of shifts in line with customer demand, including evenings, weekends, and bank holidays
What we offer
We’re here to help you become a destination expert. With our blended training programme, you’ll be able to confidently recommend and sell holidays, ensuring our customers have the best store experience! Our training kicks off with our ‘First Dates’ induction day at our flagship head office at Crawley. This is followed by a three‑week training programme, which is a combination of classroom, virtual and in‑store training and shadowing.
And that’s not all! You’ll also enjoy these fantastic perks:
- Industry‑leading Staff Travel benefits with up to seven flights a year to any Virgin Atlantic destination
- Go above and beyond and get rewarded for it. With our generous commission scheme, your hard work won’t go unnoticed
- When you exceed your targets, you’ll earn more than just recognition – you’ll see this reflected in your rewards too!
- Ongoing coaching and development throughout your career
- Generous contributory pension scheme and life assurance
- Our iconic Vivienne Westwood uniform in your choice of styles!
Be yourself – Our differences make us stronger
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world – no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive, so that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team.
Personal Travel Adviser – Manchester employer: Virgin holidays
At Virgin Atlantic Holidays, we pride ourselves on being an exceptional employer, offering a vibrant and dynamic work environment in Manchester where every day brings new opportunities to inspire customers with your travel expertise. Our commitment to employee growth is evident through comprehensive training programmes, generous travel benefits, and a supportive culture that celebrates diversity and inclusion. Join us to not only achieve your sales targets but also to enjoy a rewarding career filled with unique perks and the chance to explore the world.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Travel Adviser – Manchester
✨Tip Number 1
Get to know the company inside out! Research Virgin Atlantic Holidays and their values. When you walk into that interview, show us you’re not just another candidate but someone who truly gets what we’re about.
✨Tip Number 2
Practice your sales pitch! Since you’ll be selling holidays, think of a few travel experiences you can share that highlight your passion for travel. We want to see your enthusiasm shine through!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even help you get a foot in the door. Plus, it shows us you’re serious about joining our team!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows us you’re keen and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Personal Travel Adviser – Manchester
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share your personal experiences and what inspires you about the travel industry. We want to see that enthusiasm for creating unforgettable experiences.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Personal Travel Adviser. Mention any relevant sales experience and how you’ve exceeded targets in the past – we love a go-getter!
Be Personable and Engaging:Remember, this role is all about connecting with customers! Use a friendly tone in your application and showcase your interpersonal skills. We’re looking for someone who can start conversations and build relationships effortlessly.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need to make your application stand out right there.
How to prepare for a job interview at Virgin holidays
✨Know Your Destinations
Before the interview, brush up on popular travel destinations and current trends in the travel industry. Being able to discuss these topics will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Sales Skills
Prepare specific examples of how you've achieved sales targets in previous roles. Highlight your strategies and the outcomes, as this will demonstrate your ability to meet the high sales expectations at Virgin Atlantic Holidays.
✨Emphasise Customer Service
Think of instances where you provided exceptional customer service. Be ready to share these stories during the interview, as they will illustrate your commitment to creating unforgettable experiences for customers.
✨Be Flexible and Enthusiastic
Express your willingness to work varied shifts and your enthusiasm for the role. This aligns with the dynamic nature of the job and shows that you're ready to embrace the challenges of a busy retail environment.
