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- Tasks: Inspire customers and create unforgettable holiday experiences as a Personal Travel Advisor.
- Company: Join the dynamic team at Virgin Atlantic Holidays, a leader in travel innovation.
- Benefits: Enjoy industry-leading travel perks, competitive salary, and ongoing training.
- Other info: Be part of an inclusive team that celebrates diversity and supports your journey.
- Why this job: Turn your passion for travel into a rewarding career with fantastic growth opportunities.
- Qualifications: Sales experience and a love for travel are essential; enthusiasm is key!
The predicted salary is between 30000 - 42000 £ per year.
Location: Braehead, Glasgow
Hours: Full Time, 37.5 hours per week OR Part time 30 hours a week
Shift Times: Monday - Friday 09:30 - 19:00, Saturday 09:30 - 18:30, Sunday 10:00 - 16:00
Contract Type: Permanent
Salary: Competitive
Closing Date: Thursday 19th March 2026
In a nutshell
At Virgin Atlantic Holidays, we believe that everyone can take on the world, and it’s our vision to become the most loved travel company. We’re proud to offer a supportive work environment, where no two days are the same. You’ll enjoy a dynamic shift pattern that includes weekends, bank holidays and evenings. This is all part of helping us create unforgettable experiences for our customers, every single day!
We love to disrupt the market with fresh ideas, bringing new approaches to the industry and remaining a loud and proud voice for positive change - be it on issues of sustainability, people, or our communities. So, if you’re ready to take your career to new heights, read on.
Join Virgin Atlantic Holidays as a Personal Travel Adviser and help create unforgettable holiday experiences. You’ll inspire customers with your travel expertise, recommend and sell holidays, and work towards achieving high sales targets. Enjoy comprehensive training, fantastic travel benefits, and a dynamic work environment!
Day to day
- Provide outstanding customer service during every interaction, both pre and post-sale, embodying our values of 'Think red', ‘Make friends’ and ‘Be amazing’
- Strive to exceed personal and team sales targets with determination and a proactive approach
- Maintain up-to-date knowledge of destinations and products, driven by your passion and curiosity for bespoke luxury travel
- Offer daily support to colleagues, Supervisors, and the Area Manager, creating a collaborative and friendly work environment
About you
We’re looking for someone with excellent interpersonal skills, and a natural conversation starter who has passion and enthusiasm to work within travel and tourism. We’re also looking for the following:
- Demonstrated sales skills, with experience of achieving targets in a face-to-face sales environment
- Previous experience working within the airline, travel, or tourism industry is highly desirable
- A strong commitment to building a repeat customer base through exceptional service and effective relationship management
- Proven ability to overcome challenges in a fast-paced, constantly evolving environment - no two days will be the same
- A strong passion and curiosity for luxury travel, with the drive to stay informed about the latest travel trends, destinations, and products
- Flexibility to work a range of shifts in line with customer demand, including evenings, weekends, and bank holidays
If successful through the screening stage of your application, you’ll be invited to complete our online video assessment. The final stage of the process will be an invitation to attend an in-person interview in-store.
What we offer
We’re here to help you become a destination expert. With our blended training programme, you’ll be able to confidently recommend and sell holidays, ensuring our customers have the best store experience! Our training kicks off with our ‘First Dates’ induction day at our flagship head office in Crawley. This is followed by a three-week training programme, which is a combination of classroom, virtual and in-store training.
And that’s not all! You’ll also enjoy these fantastic perks:
- Industry-leading Staff Travel benefits with up to seven flights a year to any Virgin Atlantic destination
- Generous commission scheme
- Ongoing coaching and development throughout your career
- Generous contributory pension scheme and life assurance
- Our iconic Vivienne Westwood uniform in your choice of styles!
Be yourself – Our differences make us stronger
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive.
To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team.
Personal Travel Advisor – Braehead in Glasgow employer: Virgin holidays
Contact Detail:
Virgin holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Travel Advisor – Braehead in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, dive into Virgin Atlantic Holidays' values and mission. This way, you can show how your passion for travel aligns with their vision of creating unforgettable experiences.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on showcasing your sales skills and customer service experience, as these are key for the Personal Travel Advisor role.
✨Tip Number 3
Be ready to share your travel stories! Personal anecdotes about your own travel experiences can really help you connect with the interviewers and demonstrate your passion for the industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Personal Travel Advisor – Braehead in Glasgow
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share your experiences and what inspires you about the travel industry. We want to see that enthusiasm for creating unforgettable holiday experiences.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Personal Travel Advisor. Use keywords from the job description to show us you understand what we're looking for!
Be Personable and Engaging: Remember, this is a customer-facing role, so your written application should reflect your interpersonal skills. Write in a friendly tone and make it conversational – we want to get a sense of your personality!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, it shows us you’re keen on joining our team at Virgin Atlantic Holidays!
How to prepare for a job interview at Virgin holidays
✨Know Your Destinations
Brush up on your knowledge of popular travel destinations and luxury travel trends. Being able to discuss these confidently will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully achieved sales targets in previous roles. Highlight your ability to build relationships with customers and how you’ve gone above and beyond to provide exceptional service.
✨Embrace the Company Culture
Familiarise yourself with Virgin Atlantic Holidays' values like 'Think red', 'Make friends', and 'Be amazing'. During the interview, demonstrate how you embody these values in your work and interactions.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of specific situations where you overcame challenges or provided outstanding customer service, and be ready to share those stories.