At a Glance
- Tasks: Shape and enhance world-class digital products and customer journeys.
- Company: Join Virgin Atlantic, a leader in innovative travel experiences.
- Benefits: Competitive salary, hybrid work model, and a focus on personal growth.
- Other info: Inclusive workplace that celebrates diversity and fosters innovation.
- Why this job: Make a real impact on customer experiences with cutting-edge digital solutions.
- Qualifications: Experience in digital product management and leading cross-functional teams.
The predicted salary is between 55000 - 65000 £ per year.
Location: Hybrid – 3 days per week at VHQ, Crawley Hours: 37.5 per week, Monday to Friday Contract Type: Permanent Salary: Competitive Closing Date : 30th July 2026
In a nutshell
As the Lead Digital Product Owner at Virgin Atlantic Ltd, you will have the unique opportunity to shape and enhance our world‑class digital products and customer journeys.
Working in a multidisciplinary digital product team, you will contribute at every stage of the product lifecycle, connecting our strategy with our portfolio of digital products to drive innovation and deliver exceptional customer experiences across all touchpoints and channels.
- Day to Day
- Collaborate with the business and the team to convert thoughtful analysis and understanding into practical tasks for developers.
- Apply customer insights, data analytics, and design expertise to ensure that product development meets customer needs and achieves desired outcomes.
- Monitor product performance against established metrics and make necessary adjustments when required.
- Foster strong relationships with key individuals and successfully navigate a collaborative work environment to align strategy and execution.
- Support the development of efficient processes and digital development practices across the organization.
About you
- Demonstrable experience in digital product management.
- Proven track record of leading cross‑functional teams and delivering successful digital products.
- Strong knowledge of Agile delivery methods and industry‑standard tools.
- Experience with technologies such as Azure Dev Ops, Jira, Adobe Analytics, and Adobe Target.
- Strong ability to effectively manage and communicate with various individuals involved in the project.
- Demonstrated understanding of market trends and the ability to strategise product solutions to meet customer needs.
Be yourself. Our differences make us stronger.
Virgin Atlantic are committed equal opportunities employers and positively encourage applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity.
Diversity brings strength which is why we strive to provide an inclusive environment where individuality is celebrated, and we can ignite the potential of our forward‑thinking mix of people.
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Product Owner – Digital Product in Crawley employer: Virgin holidays
Virgin Atlantic is an exceptional employer for pilots, offering a dynamic work culture at the iconic London Heathrow. With a commitment to employee growth through industry-leading training and a competitive salary, we foster a supportive environment where your passion for flying can truly thrive. Join us in our mission to be the most loved travel company and experience the unique advantages of working with one of the most advanced fleets in the skies.
