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- Tasks: Ensure accurate and timely payments for Pilots and Cabin Crew while improving processes.
- Company: Join Virgin Atlantic, a leading travel company with a focus on innovation and teamwork.
- Benefits: Competitive salary, part-time hours, and a supportive work environment.
- Why this job: Be part of a dynamic team that values your input and drives continuous improvement.
- Qualifications: Strong numerical skills, attention to detail, and experience with payments or financial reconciliation.
- Other info: Inclusive workplace that celebrates diversity and supports individual needs.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hybrid - VHQ, Crawley
Hours: Part Time, 22.5 hours per week
Contract Type: Secondment/Fixed Term Contract (12 months)
Salary: Competitive
Closing Date: 21st April 2026
At Virgin Atlantic Airways, we believe that everyone can take on the world, and it’s our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo.
Behind every flight is a team of incredible people and making sure they’re paid accurately and on time is essential to keeping everything running smoothly. As Crew Logistics Payments Specialist, you’ll play a key role in delivering Pilot and Cabin Crew payments, ensuring everything is handled with precision, care and in line with agreements and regulations.
This is a role that combines numerical expertise, operational understanding and stakeholder collaboration. You’ll work across Crew Logistics, Finance, Payroll and external suppliers to ensure payments, reporting and reconciliation processes are accurate, efficient and transparent.
You won’t just process payments, you’ll help improve how we do things. From analysing trends and resolving discrepancies to streamlining processes and enhancing systems, you’ll play an important part in driving continuous improvement and supporting better decision-making across the business.
Day to day:
- Delivering accurate and timely Pilot and Cabin Crew payments, ensuring alignment with agreements, policies and monthly deadlines
- Reconciling hotel and transport invoices against contractual terms and actual usage, investigating and resolving any variances
- Validating payment data and maintaining accurate cost tracking, supporting financial control and transparency
- Producing and analysing payment reports, identifying trends, risks and opportunities for cost optimisation and efficiency
- Acting as a key point of contact for payment queries from Pilots, Cabin Crew and stakeholders, providing clear and professional responses
- Working closely with Finance, Payroll, Crew Logistics and suppliers to improve processes, enhance systems and drive continuous improvement
About You:
You’re a detail-focused and numerically confident professional who enjoys solving problems, working collaboratively and making processes more efficient, all while keeping accuracy and integrity at the heart of what you do.
You have strong numerical and analytical skills, with experience working with payments, cost data or financial reconciliation.
You’re highly proficient in Excel and Microsoft Office, with the ability to validate, analyse and present data clearly.
You have excellent attention to detail and can work independently, managing competing priorities in a fast-paced environment.
You’re a clear and confident communicator, comfortable engaging with a wide range of stakeholders including Pilots, Cabin Crew and senior teams.
You bring a proactive, solutions-focused mindset, always looking for ways to improve processes, systems and reporting.
Experience within airline operations, Crew Logistics or payroll processes is a plus, but what matters most is your ability to think critically, collaborate effectively and deliver with accuracy and care.
If this sounds like you, and you would like to unlock your potential with us, we would love to hear from you!
Be yourself – Our differences make us stronger
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive.
To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, recruitment@fly.virgin.com feeling confident that we’ve got your individual considerations covered.
Our recipe for Leadership
At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit.
Crew Logistics Payments Specialist in Crawley employer: Virgin holidays
Contact Detail:
Virgin holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Logistics Payments Specialist in Crawley
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Virgin Atlantic on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Virgin Atlantic’s values and recent news. Show them you’re not just another candidate but someone who genuinely cares about their mission and culture.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your experience with payments and how you can contribute to improving processes at Virgin Atlantic.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Virgin Atlantic family.
We think you need these skills to ace Crew Logistics Payments Specialist in Crawley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Crew Logistics Payments Specialist role. Highlight your numerical expertise and any relevant experience in payments or financial reconciliation to show us you’re the right fit!
Showcase Your Skills: Don’t forget to emphasise your strong analytical skills and proficiency in Excel. We want to see how you can validate, analyse, and present data clearly, so give us examples of how you've done this in the past.
Be Clear and Professional: When writing your application, keep your language clear and professional. Remember, you’ll be communicating with a range of stakeholders, so showing us your communication skills from the get-go is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Virgin holidays
✨Know Your Numbers
As a Crew Logistics Payments Specialist, you'll be dealing with payments and financial data. Brush up on your numerical skills and be prepared to discuss how you've handled similar tasks in the past. Bring examples of how you’ve reconciled discrepancies or improved payment processes.
✨Master Excel
Since proficiency in Excel is crucial for this role, make sure you’re comfortable with functions, pivot tables, and data analysis. Consider preparing a small project or example that showcases your Excel skills, as it could come up during the interview.
✨Communicate Clearly
You’ll need to engage with various stakeholders, so practice articulating your thoughts clearly and professionally. Think about how you would explain complex payment issues to someone without a financial background, as this will demonstrate your communication skills.
✨Show Your Problem-Solving Skills
This role requires a proactive mindset and the ability to resolve issues efficiently. Prepare to share specific examples of challenges you've faced in previous roles and how you approached solving them. Highlight any improvements you made to existing processes.