At a Glance
- Tasks: Lead product development and enhance customer experiences for Virgin Experience Days.
- Company: Join a dynamic team at Virgin Experience Days, redefining unforgettable experiences.
- Benefits: Enjoy flexible working, free breakfast, health cash plan, and discounts on experiences.
- Other info: Work in a vibrant environment with opportunities for personal and professional growth.
- Why this job: Be part of a growing team shaping the future of experience gifting.
- Qualifications: Experience in eCommerce, agile methodologies, and strong stakeholder management skills.
We're looking for a Product Owner to join our Technology team. The Tech team provides the whole business with the functionality needed to excel. With expertise in design and development, we find solutions and anticipate the needs of our rapidly scaling business. As a Product Owner for Virgin Experience Days, you’ll play a pivotal role in redefining how people discover, select, and enjoy unforgettable experience gifts.
Following a recent investment in the business, our technical and product teams are tasked with delivering a new digital vision for Virgin Experience Days (UK) and Virgin Experience Gifts (USA) across mobile, tablet, and web for both consumers and corporate customers.
- Lead the unification of our global backend tech stack.
- Use data-led insights to identify opportunities to streamline our systems for the best experience for our end users.
- Work closely with stakeholders across the business to gather, understand, and prioritise business requirements, logically assess business cases, and develop relevant KPIs.
- Engage stakeholders at all levels to ensure that backlog prioritisation meets business needs and develop delivery roadmaps to visualise the development pipeline for your workstreams.
- Translate business requirements into useful user stories and acceptance criteria for the development teams.
- Lead multi-disciplined development teams to evolve the product, ensuring clear understanding of what is being delivered, along with associated costs, benefits, and timelines.
- Own the roadmap for your product, ensuring effective prioritisation.
- Facilitate decision making with stakeholders and the agile development team by owning and leading scrum ceremonies.
- Investigate solutions using various approaches, including competitor analysis, commercially available platforms, and potential partners.
- Dive into detail capturing requirements in a clear, concise format.
- Understand, analyse, and document current processes and workflows.
- Identify and propose opportunities for improvement.
- Gain approval and sign-off on new projects through demos and user acceptance testing.
- Own taking deliverables to market by managing the release process and communication.
- Track the impact of new features and share this with the wider business.
Experience in a D2C eCommerce environment, with knowledge of commerce systems is essential. You should have experience documenting, understanding, and migrating complex data structures, as well as owning 1st and 3rd party commerce platforms. A complete customer focus backed by commercial awareness is required, along with the ability to simplify complex problems, processes, or projects into component parts and evaluate them systematically.
You should be able to work autonomously or collaboratively with stakeholders and stay open to ideas/suggestions. Additionally, you must manage technical resources including UX, Engineering, and QA, and have an interest and understanding of relevant commerce technologies.
Confidence in presenting options and recommendations to stakeholders, resolving project issues, and mitigating risks proactively is necessary. You should be able to see opportunities and pivot quickly to take advantage of them, using data to support decisions and propose improvements to the customer journey and internal processes. Experience working in a Scrum/agile software development environment is also important, along with demonstrable experience using relevant planning and development tools like JIRA, Confluence, and Lucid chart.
You’ll be excited to work in rapid-paced medium-sized businesses.
Work from our modern offices based in Bourne End, Buckinghamshire (SL8 5YS). Enjoy free breakfast in the office (cereal, toast, spreads, fresh fruit, coffee, tea) and make use of our hybrid working policy (3 days office-based, 2 days remote). Enjoy flexitime, working core hours of 7.5 hours per day with one hour for lunch; flexible starting and finishing times.
Access to an award-winning employee assistance programme to support your health and wellbeing, a generous health cash plan, and £150 to spend each year on our experiences, allowing you to enjoy our products yourself. Access to our discounts scheme within the Virgin Group (Virgin Family Membership) and share extraordinary experiences with your friends and family with a discount.
Remote Product Owner in York employer: Virgin Experience days
At Virgin Experience Days, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our modern Bourne End office offers a hybrid working policy, generous health benefits, and unique perks like free breakfast and discounts on our experiences, ensuring our employees feel valued and supported. With a focus on personal growth and collaboration, we empower our team members to take ownership of their projects while contributing to a transformative digital vision in the eCommerce space.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Product Owner in York
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Virgin Experience Days. A friendly chat can open doors and give you insider info that could make your application stand out.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s products and services. Show us you’re not just a fan but someone who understands how to enhance the customer experience. Bring ideas to the table!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds as we make decisions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Remote Product Owner in York
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Owner role. Highlight your experience in eCommerce and agile environments, and show us how your skills align with our needs at Virgin Experience Days.
Showcase Your Achievements:Don’t just list your responsibilities; we want to see your impact! Use specific examples of how you've improved processes or delivered successful projects in previous roles. Numbers and data can really make your application stand out.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and ensure your points are easy to understand. This will help us see your thought process and how you communicate.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Virgin Experience days
✨Know Your Product Inside Out
Before the interview, dive deep into Virgin Experience Days and understand their offerings. Familiarise yourself with their digital vision and how they aim to enhance customer experiences. This will not only show your enthusiasm but also help you articulate how your skills align with their goals.
✨Prepare for Stakeholder Engagement
As a Product Owner, you'll be engaging with various stakeholders. Think of examples from your past experiences where you've successfully gathered requirements or prioritised backlogs. Be ready to discuss how you can facilitate decision-making and lead scrum ceremonies effectively.
✨Showcase Your Data-Driven Mindset
Since the role involves using data-led insights, come prepared with examples of how you've used data to identify opportunities or streamline processes in previous roles. Highlight your ability to translate complex data into actionable user stories that benefit end users.
✨Demonstrate Agile Expertise
Familiarise yourself with agile methodologies and tools like JIRA and Confluence. Be ready to discuss how you've worked in agile environments before, and share specific instances where you’ve led multi-disciplined teams to deliver successful products on time and within budget.
