At a Glance
- Tasks: Lead product development and enhance user experiences for unforgettable gifts.
- Company: Join Virgin Experience Days, a dynamic tech team redefining customer experiences.
- Benefits: Enjoy flexible working, free breakfast, health plans, and discounts on experiences.
- Other info: Work in a modern office with excellent career growth opportunities.
- Why this job: Be at the forefront of innovation in a rapidly growing business.
- Qualifications: Experience in eCommerce and agile environments, with strong stakeholder management skills.
The predicted salary is between 50000 - 60000 £ per year.
We're looking for a Product Owner to join our Technology team. The Tech team provides the whole business with the functionality needed to excel. With a wealth of expertise in design and development, we find solutions and anticipate the needs of our rapidly scaling business. As a Product Owner for Virgin Experience Days, you’ll play a pivotal role as part of a growing team that is redefining the way people discover, select, and enjoy unforgettable experience gifts.
Following a recent investment in the business, our technical and product teams are tasked with delivering a new digital vision for Virgin Experience Days (UK) and Virgin Experience Gifts (USA) across mobile, tablet, and web for both consumers and corporate customers.
- Lead the unification of our global backend tech stack.
- Use data-led insights to identify opportunities to streamline our systems to achieve the best experience for our end users.
- Work closely with stakeholders across the business to gather, understand, and prioritise business requirements, logically assess business cases, and develop relevant KPIs.
- Engage stakeholders at all levels to ensure that the backlog prioritisation meets the needs of the business and develop delivery roadmaps to visualise the development pipeline for your workstreams.
- Translate business requirements into useful user stories and acceptance criteria for the development teams.
- Lead multi-disciplined development teams to evolve the product ensuring that there is a clear understanding of what we are delivering on each product plus the associated costs, benefits, and timelines.
- Own the roadmap for your product ensuring that it is prioritised effectively.
- Facilitate decision making with stakeholders and the agile development team by owning and leading scrum ceremonies.
- Investigate solutions using a range of approaches, including researching competitor analysis, commercially available platforms, and potential partners.
- Dive into the detail capturing requirements in a clear concise format.
- Understand, analyse, and document current processes and workflows.
- Identify and propose opportunities for improvement.
- Gain approval and sign-off on new projects through demos and user acceptance testing.
- Own taking the deliverables to market by managing the release process and communication.
- Track impact of new features and share this with the wider business.
Experience in a D2C eCommerce environment, with knowledge of commerce systems.
- Experience documenting, understanding, and migrating complex data structures.
- Experience owning 1st and 3rd party commerce platforms.
- A complete customer focus backed by commercial awareness, quickly able to assess potential business opportunities.
- Ability to simplify complex problems, processes, or projects into component parts and explore and evaluate them systematically.
- Ability to work autonomously or collaboratively with stakeholders and stay open to ideas/suggestions.
- Ability to work with and manage technical resources including: UX, Engineering, and QA.
- An interest and understanding of relevant commerce technologies.
- Ability to confidently and effectively present options and recommendations to stakeholders, resolve project issues, and mitigate risks proactively.
- Ability to see opportunities and pivot quickly to take advantage of them, using data to support decisions and propose improvements to the customer journey and internal processes.
- Ability to work in a Scrum/agile software development environment.
- Demonstrable experience of using relevant planning and development tools like JIRA, Confluence, and Lucid chart.
You’ll be excited to work in rapid-paced medium-sized businesses.
Work from our modern offices based in Bourne End, Buckinghamshire (SL8 5YS).
- Free breakfast in the office (cereal, toast, spreads, fresh fruit, coffee, tea).
- Make use of our hybrid working policy (3 days office based, 2 days remote).
- Enjoy Flexitime, working core hours of 7.5 hours per day with one hour for lunch; flexible starting and finishing times.
- Access to an award-winning employee assistance programme to support your health and wellbeing.
- Generous health cash plan.
- £150 to spend each year on our experiences, for you to enjoy our products yourself.
- Access to our discounts scheme within the Virgin Group (Virgin Family Membership).
- Share extraordinary experiences with your friends and family with a discount.
Remote Product Owner in Wolverhampton employer: Virgin Experience days
At Virgin Experience Days, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our commitment to employee growth is evident through our hybrid working policy, generous health benefits, and access to unique experiences within the Virgin Group, all while working in a modern office environment in Bourne End. Join us as we redefine the customer experience in a rapidly scaling business, where your contributions will directly impact our innovative digital vision.
