At a Glance
- Tasks: Lead product development and enhance customer experiences for Virgin Experience Days.
- Company: Join a dynamic team at Virgin Experience Days, redefining unforgettable experiences.
- Benefits: Enjoy flexible working, free breakfast, health cash plan, and discounts on experiences.
- Other info: Work in a vibrant environment with opportunities for personal and professional growth.
- Why this job: Be part of a growing team shaping the future of experience gifting.
- Qualifications: Experience in eCommerce, agile methodologies, and strong stakeholder management skills.
We're looking for a Product Owner to join our Technology team. The Tech team provides the whole business with the functionality needed to excel. With expertise in design and development, we find solutions and anticipate the needs of our rapidly scaling business. As a Product Owner for Virgin Experience Days, you’ll play a pivotal role in redefining how people discover, select, and enjoy unforgettable experience gifts.
Following a recent investment in the business, our technical and product teams are tasked with delivering a new digital vision for Virgin Experience Days (UK) and Virgin Experience Gifts (USA) across mobile, tablet, and web for both consumers and corporate customers.
- Lead the unification of our global backend tech stack.
- Use data-led insights to identify opportunities to streamline our systems for the best experience for our end users.
- Work closely with stakeholders across the business to gather, understand, and prioritise business requirements, logically assess business cases, and develop relevant KPIs.
- Engage stakeholders at all levels to ensure that backlog prioritisation meets business needs and develop delivery roadmaps to visualise the development pipeline for your workstreams.
- Translate business requirements into useful user stories and acceptance criteria for the development teams.
- Lead multi-disciplined development teams to evolve the product, ensuring clear understanding of what is being delivered, along with associated costs, benefits, and timelines.
- Own the roadmap for your product, ensuring effective prioritisation.
- Facilitate decision making with stakeholders and the agile development team by owning and leading scrum ceremonies.
- Investigate solutions using various approaches, including competitor analysis, commercially available platforms, and potential partners.
- Dive into detail capturing requirements in a clear, concise format.
- Understand, analyse, and document current processes and workflows.
- Identify and propose opportunities for improvement.
- Gain approval and sign-off on new projects through demos and user acceptance testing.
- Own taking deliverables to market by managing the release process and communication.
- Track the impact of new features and share this with the wider business.
Experience in a D2C eCommerce environment, with knowledge of commerce systems is essential. You should have experience documenting, understanding, and migrating complex data structures, as well as owning 1st and 3rd party commerce platforms. A complete customer focus backed by commercial awareness is crucial, along with the ability to simplify complex problems, processes, or projects into component parts and evaluate them systematically.
You should be able to work autonomously or collaboratively with stakeholders, staying open to ideas and suggestions. Experience managing technical resources including UX, Engineering, and QA is important, as is an interest and understanding of relevant commerce technologies. You must be able to confidently present options and recommendations to stakeholders, resolve project issues, and mitigate risks proactively.
We are looking for someone who can see opportunities and pivot quickly to take advantage of them, using data to support decisions and propose improvements to the customer journey and internal processes. Experience working in a Scrum/agile software development environment is required, along with demonstrable experience using relevant planning and development tools like JIRA, Confluence, and Lucid chart.
You’ll be excited to work in a rapid-paced medium-sized business. We offer a modern office environment based in Bourne End, Buckinghamshire (SL8 5YS), free breakfast in the office, a hybrid working policy (3 days office-based, 2 days remote), flexitime, and access to an award-winning employee assistance programme to support your health and wellbeing. Additionally, we provide a generous health cash plan, £150 to spend each year on our experiences, and access to our discounts scheme within the Virgin Group.
Remote Product Owner in Surrey employer: Virgin Experience days
At Virgin Experience Days, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our modern Bourne End office offers a hybrid working policy, generous health benefits, and unique perks like free breakfast and discounts on our experiences, ensuring our employees feel valued and supported. With a focus on personal growth and collaboration, we empower our team members to lead innovative projects that redefine customer experiences in the eCommerce space.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Product Owner in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Virgin Experience Days. A friendly chat can open doors and give you insider info that could make your application stand out.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s products and services. Show us you’re not just a fan but someone who understands how to enhance the customer experience. Bring ideas to the table!
✨Tip Number 3
Practice your storytelling skills! When discussing your past experiences, frame them in a way that highlights your problem-solving abilities and how you’ve driven results. We love hearing about real impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Remote Product Owner in Surrey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Owner role. Highlight your experience in eCommerce and agile environments, and show us how your skills align with our mission at Virgin Experience Days.
Showcase Your Achievements:Don’t just list your responsibilities; we want to see your impact! Use specific examples of how you've improved processes or delivered successful projects in previous roles. Numbers and data can really make your application stand out.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make it easy for us to see why you’re the perfect fit for the team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the hiring process. We can’t wait to hear from you!
How to prepare for a job interview at Virgin Experience days
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand Virgin Experience Days and its offerings. Familiarise yourself with their digital vision and how they aim to enhance customer experiences. This will help you articulate how your skills as a Product Owner can contribute to their goals.
✨Prepare for Stakeholder Engagement
Since the role involves engaging with stakeholders at all levels, think of examples from your past experiences where you successfully gathered requirements or prioritised business needs. Be ready to discuss how you would approach stakeholder management in this new role.
✨Showcase Your Data-Driven Mindset
The job requires using data-led insights to streamline systems. Prepare to discuss specific instances where you've used data to identify opportunities or improve processes. Highlight your analytical skills and how they can benefit the team.
✨Familiarise Yourself with Agile Methodologies
As the role is set in an agile environment, brush up on your knowledge of Scrum practices and tools like JIRA and Confluence. Be prepared to discuss how you've led development teams in the past and how you can facilitate scrum ceremonies effectively.
