Remote Product Owner in Salford

We're looking for a Product Owner to join our Technology team. The Tech team provides the whole business with the functionality needed to excel. With a wealth of expertise in design and development, we find solutions and anticipate the needs of our rapidly scaling business. As a Product Owner for Virgin Experience Days, you’ll play a pivotal role as part of a growing team that is redefining the way people discover, select, and enjoy unforgettable experience gifts.

Following a recent investment in the business, our technical and product teams are tasked with delivering a new digital vision for Virgin Experience Days (UK) and Virgin Experience Gifts (USA) across mobile, tablet, and web for both consumers and corporate customers.

• Lead the unification of our global backend tech stack.
• Use data-led insights to identify opportunities to streamline our systems to achieve the best experience for our end users.
• Work closely with stakeholders across the business to gather, understand, and prioritise business requirements, logically assess business cases, and develop relevant KPIs.
• Engage stakeholders at all levels to ensure that the backlog prioritisation meets the needs of the business and develop delivery roadmaps to visualise the development pipeline for your workstreams.
• Translate business requirements into useful user stories and acceptance criteria for the development teams.
• Lead multi-disciplined development teams to evolve the product ensuring that there is a clear understanding of what we are delivering on each product plus the associated costs, benefits, and timelines.
• Own the roadmap for your product ensuring that it is prioritised effectively.
• Facilitate decision making with stakeholders and the agile development team by owning and leading scrum ceremonies.
• Investigate solutions using a range of approaches, including researching competitor analysis, commercially available platforms, and potential partners.
• Dive into the detail capturing requirements in a clear concise format.
• Understand, analyse, and document current processes and workflows.
• Identify and propose opportunities for improvement.
• Gain approval and sign-off on new projects through demos and user acceptance testing.
• Own taking the deliverables to market by managing the release process and communication.
• Track impact of new features and share this with the wider business.

Experience in a D2C eCommerce environment, with knowledge of commerce systems.

• Experience documenting, understanding, and migrating complex data structures.
• Experience owning 1st and 3rd party commerce platforms.
• A complete customer focus backed by commercial awareness, quickly able to assess potential business opportunities.
• Ability to simplify complex problems, processes, or projects into component parts and explore and evaluate them systematically.
• Ability to work autonomously or collaboratively with stakeholders and stay open to ideas/suggestions.
• Ability to work with and manage technical resources including: UX, Engineering, and QA.
• An interest and understanding of relevant commerce technologies.
• Ability to confidently and effectively present options and recommendations to stakeholders, resolve project issues, and mitigate risks proactively.
• Ability to see opportunities and pivot quickly to take advantage of them, using data to support decisions and propose improvements to the customer journey and internal processes.
• Ability to work in a Scrum/agile software development environment.
• Demonstrable experience of using relevant planning and development tools like JIRA, Confluence, and Lucid chart.

You’ll be excited to work in rapid-paced medium-sized businesses.

Work from our modern offices based in Bourne End, Buckinghamshire (SL8 5YS).

• Free breakfast in the office (cereal, toast, spreads, fresh fruit, coffee, tea).
• Make use of our hybrid working policy (3 days office based, 2 days remote).
• Enjoy Flexitime, working core hours of 7.5 hours per day with one hour for lunch; flexible starting and finishing times.
• Access to an award-winning employee assistance programme to support your health and wellbeing.
• Generous health cash plan.
• £150 to spend each year on our experiences, for you to enjoy our products yourself.
• Access to our discounts scheme within the Virgin Group (Virgin Family Membership).
• Share extraordinary experiences with your friends and family with a discount.