At a Glance
- Tasks: Lead product development and enhance user experiences for unforgettable gifts.
- Company: Join Virgin Experience Days, a dynamic tech team redefining gift experiences.
- Benefits: Enjoy flexible working, free breakfast, health cash plan, and discounts on experiences.
- Other info: Work in a vibrant environment with opportunities for personal and professional growth.
- Why this job: Be part of a growing team shaping the future of experience gifting.
- Qualifications: Experience in eCommerce, agile methodologies, and strong stakeholder management skills.
We're looking for a Product Owner to join our Technology team. The Tech team provides the whole business with the functionality needed to excel. With expertise in design and development, we find solutions and anticipate the needs of our rapidly scaling business. As a Product Owner for Virgin Experience Days, you’ll play a pivotal role in redefining how people discover, select, and enjoy unforgettable experience gifts.
Following a recent investment in the business, our technical and product teams are tasked with delivering a new digital vision for Virgin Experience Days (UK) and Virgin Experience Gifts (USA) across mobile, tablet, and web for both consumers and corporate customers.
- Lead the unification of our global backend tech stack.
- Use data-led insights to identify opportunities to streamline our systems for the best experience for our end users.
- Work closely with stakeholders across the business to gather, understand, and prioritise business requirements, logically assess business cases, and develop relevant KPIs.
- Engage stakeholders at all levels to ensure that the backlog prioritisation meets the needs of the business and develop delivery roadmaps to visualise the development pipeline for your workstreams.
- Translate business requirements into useful user stories and acceptance criteria for the development teams.
- Lead multi-disciplined development teams to evolve the product, ensuring a clear understanding of what is being delivered on each product, along with associated costs, benefits, and timelines.
- Own the roadmap for your product, ensuring it is prioritised effectively.
- Facilitate decision-making with stakeholders and the agile development team by owning and leading scrum ceremonies.
- Investigate solutions using various approaches, including competitor analysis, commercially available platforms, and potential partners.
- Dive into the detail capturing requirements in a clear, concise format.
- Understand, analyse, and document current processes and workflows.
- Identify and propose opportunities for improvement.
- Gain approval and sign-off on new projects through demos and user acceptance testing.
- Own taking the deliverables to market by managing the release process and communication.
- Track the impact of new features and share this with the wider business.
Experience in a D2C eCommerce environment, with knowledge of commerce systems is essential. You should have experience documenting, understanding, and migrating complex data structures, as well as owning 1st and 3rd party commerce platforms. A complete customer focus backed by commercial awareness is required, along with the ability to simplify complex problems, processes, or projects into component parts and evaluate them systematically.
You should be able to work autonomously or collaboratively with stakeholders and stay open to ideas/suggestions. Experience managing technical resources including UX, Engineering, and QA is important, as is an interest and understanding of relevant commerce technologies. You must be able to confidently present options and recommendations to stakeholders, resolve project issues, and mitigate risks proactively.
Additionally, you should be able to see opportunities and pivot quickly to take advantage of them, using data to support decisions and propose improvements to the customer journey and internal processes. Experience working in a Scrum/agile software development environment is necessary, along with demonstrable experience using relevant planning and development tools like JIRA, Confluence, and Lucid chart.
You’ll be excited to work in rapid-paced medium-sized businesses.
Benefits include:
- Free breakfast in the office (cereal, toast, spreads, fresh fruit, coffee, tea).
- Hybrid working policy (3 days office based, 2 days remote).
- Flexitime, working core hours of 7.5 hours per day with one hour for lunch; flexible starting and finishing times.
- Access to an award-winning employee assistance programme to support your health and wellbeing.
- Generous health cash plan.
- £150 to spend each year on our experiences, for you to enjoy our products yourself.
- Access to our discounts scheme within the Virgin Group (Virgin Family Membership).
- Share extraordinary experiences with your friends and family with a discount.
Remote Product Owner in Devon employer: Virgin Experience days
At Virgin Experience Days, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our modern Bourne End office offers a hybrid working policy, generous health benefits, and unique perks like free breakfast and discounts on our experiences, ensuring our employees feel valued and supported. With a focus on personal growth and collaboration, we empower our Product Owners to lead innovative projects that redefine customer experiences in a rapidly evolving digital landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Product Owner in Devon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Virgin Experience Days. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by diving deep into their products and services. Show us that you understand the customer journey and can bring fresh ideas to the table. We love candidates who can think outside the box!
✨Tip Number 3
Don’t just talk about your experience; share specific examples of how you've led teams or improved processes. We want to see your problem-solving skills in action, so be ready to showcase your achievements!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in being part of our team!
We think you need these skills to ace Remote Product Owner in Devon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Owner role. Highlight your experience in eCommerce and agile environments, and show us how your skills align with our needs at Virgin Experience Days.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve made an impact in previous roles. Use data and metrics to illustrate your successes, especially in streamlining processes or enhancing customer experiences.
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. We want to see that you can translate complex ideas into simple, actionable insights, just like you would in user stories.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Virgin Experience days
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand Virgin Experience Days and its offerings. Familiarise yourself with their digital vision and how they aim to enhance customer experiences. This will help you articulate how your skills as a Product Owner can contribute to their goals.
✨Prepare for Stakeholder Engagement
Since the role involves working closely with various stakeholders, think about how you would approach gathering and prioritising business requirements. Prepare examples from your past experiences where you successfully engaged stakeholders and translated their needs into actionable user stories.
✨Showcase Your Data-Driven Mindset
The job requires using data-led insights to improve systems. Be ready to discuss how you've used data in previous roles to identify opportunities or streamline processes. Bring specific examples of KPIs you've developed and how they impacted the product or business.
✨Demonstrate Agile Expertise
As the role is set in an agile environment, brush up on your knowledge of Scrum ceremonies and tools like JIRA and Confluence. Be prepared to discuss how you've led development teams in the past and how you ensure clear communication and understanding of project deliverables.
