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For Companies At a Glance
- Tasks: Lead the evolution of eMRO & Planning Control systems for Virgin Atlantic.
- Company: Join Virgin Atlantic, a pioneering travel company with a passion for innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for personal growth.
- Why this job: Shape the future of travel technology and make a real impact on operations.
- Qualifications: Experience in managing complex systems and strong IT knowledge required.
- Other info: Embrace diversity in an inclusive environment where everyone can thrive.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hybrid - minimum 1 day per week at LHR (The Hangar) and 2 days at another Virgin Atlantic office
Hours: Full Time, 37.5 hours per week. Monday to Friday
Contract Type: Permanent
Closing Date: 8th February 2026
Overview
At Virgin Atlantic Airways, we believe that everyone can take on the world, and it’s our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo.
In a nutshell
This role is all about making sure the systems that power our Engineering, Planning and Supply Chain teams truly work for the people who rely on them every day. As Product Owner for eMRO & Planning Control, you’ll own the direction and evolution of our Trax eMRO and Planning Control systems, shaping roadmaps, unlocking capability and ensuring everything we deliver is compliant, intuitive and future-ready. Working hand-in-hand with Technology, our system partner Trax, and colleagues across Engineering & Maintenance, you’ll turn complex technology into practical, people-focused solutions that keep Virgin Atlantic moving.
Day to day
- Own and deliver the eMRO & Planning Control product roadmap, building business cases for enhancements, prioritising the backlog and balancing regulatory, operational and user needs.
- Act as the systems super-user and business expert, championing effective use of eMRO and Planning Control through training, guidance, and continuously improving procedures and documentation.
- Lead the business coordination of system changes, including enhancements, releases and updates, working closely with Technology and Trax to ensure smooth delivery and clear user communication.
- Oversee User Acceptance Testing (UAT), system configuration, access management and change control to ensure systems are compliant, optimised and ready for operational use.
- Collaborate closely with the Product Owner – eMobility, Data & Analytics, Continuous Improvement teams and industry peers to ensure seamless integration, innovation and an excellent end-user experience.
About You
You’re a confident, collaborative Product Owner who enjoys working at the intersection of technology, operations and people, turning complex systems into tools that genuinely support great outcomes. We’d also love for our successful candidate to demonstrate the following:
- Experience delivering complex systems or technology-enabled change, with confidence managing priorities, trade-offs and stakeholder expectations.
- Strong IT and systems knowledge, including software development, agile ways of working and an understanding of how systems interact with people and processes.
- The ability to translate technical complexity into clear, accessible language, building trust and engagement with non-IT users.
- A proactive, self-sufficient approach, with the confidence to engage and influence stakeholders across the business and take ownership of outcomes.
- Leadership experience (people and/or major projects), with a coaching mindset that supports continuous improvement and collaboration.
- Although not essential, it would be great if you also have experience within CAMO / Part M and Supply Chain environments.
Be yourself – Our differences make us stronger
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive.
To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, feeling confident that we’ve got your individual considerations covered.
Our recipe for Leadership
At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit.
Product Owner – eMRO & Planning Control in London employer: Virgin Atlantic
Contact Detail:
Virgin Atlantic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner – eMRO & Planning Control in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Virgin Atlantic on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding the eMRO and Planning Control systems. Dive into how they work and think about how you can improve them. Showing that you’re already thinking about solutions will impress the hiring team!
✨Tip Number 3
Practice your storytelling skills! Be ready to share examples of how you've tackled complex projects in the past. Use the STAR method (Situation, Task, Action, Result) to keep your answers clear and impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Virgin Atlantic family.
We think you need these skills to ace Product Owner – eMRO & Planning Control in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Owner role. Highlight your experience with complex systems and how you've turned tech into user-friendly solutions. We want to see how you can fit into our vision at Virgin Atlantic!
Showcase Your Collaboration Skills: Since this role involves working closely with various teams, share examples of how you've successfully collaborated in the past. We love a team player who can bridge the gap between tech and operations, so let us know how you’ve done that!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain your experiences and achievements. Remember, we’re looking for someone who can translate complex ideas into simple terms, so show us you can do that right from the start!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our amazing team!
How to prepare for a job interview at Virgin Atlantic
✨Know Your Product Inside Out
As a Product Owner for eMRO & Planning Control, it's crucial to understand the systems you'll be working with. Dive deep into Trax eMRO and Planning Control systems before your interview. Familiarise yourself with their functionalities, user needs, and how they integrate with engineering and maintenance processes.
✨Showcase Your Stakeholder Management Skills
This role requires balancing regulatory, operational, and user needs. Prepare examples of how you've successfully managed stakeholder expectations in the past. Highlight your ability to communicate complex technical information in an accessible way, ensuring everyone is on the same page.
✨Demonstrate Your Agile Mindset
Since the job involves agile ways of working, be ready to discuss your experience with agile methodologies. Share specific instances where you’ve led or contributed to agile projects, focusing on how you adapted to changes and prioritised tasks effectively.
✨Emphasise Continuous Improvement
Virgin Atlantic values a proactive approach to continuous improvement. Think of examples where you've implemented changes that enhanced system performance or user experience. Be prepared to discuss how you foster collaboration and support others in their development.
