Turnaround Co-ordinator in Hounslow

Location: London Heathrow Airport, Hounslow

Hours: Full Time, 37.5 hours per week (on a 4 on 2 off shift pattern)

Shifts: Monday – Sunday, various shifts between 04:00am and 23:30pm (including Bank Holidays)

Contract: Permanent

Salary: £38,220 plus shift pay and excellent benefits

Closing Date: Thursday 15th January 2026

In a nutshell: At Virgin Atlantic, we’re seeking exceptional Turnaround Co‑ordinators to be at the heart of our operation, orchestrating the smooth and efficient turnaround of our aircraft. This safety‑critical role places you right at the centre of the action on the ramp, where your leadership, precision, and calm under pressure ensure every flight departs safely and on schedule.

Day to day – Responsibilities:

• Lead and coordinate all aspects of below‑wing arrival and departure processes on the ramp for engineering teams, ground handlers, customers and crew, including baggage.
• Handle delay allocations accurately and timely, including comprehensive reporting.
• Share information to provide feedback and appropriate escalation when encountered.
• Prepare flight paperwork for crew, including printing of customer lists, flight plans, catering and other essential documentation.
• Present aircraft load data between the flight crew and load control departments and take care of weight and balance calculations as needed.
• Take final accountability for authorising aircraft departures in conjunction with Virgin Atlantic and legislative requirements, ensuring safe departures.
• Follow all UK/Ireland/EU legislation as well as all security requirements to ensure VAA Corporate Safety and Security processes and procedures are complied with at all times by all staff, including service providers.

About you – Qualifications:

• Minimum 12 months previous airline experience in a ground‑based role or a weight and balance/load planning role.
• Solid understanding of below‑wing processes, such as aircraft dispatch, is preferable.
• Proven experience in leading a team, confident to collaborate, encourage others, and create a positive team spirit.
• Strong and confident communicator capable of delivering clear and concise messages to a range of team members.
• Effective planning and organising skills with a high level of accuracy to maintain on‑time performance.
• Strong attention to detail with excellent verbal and written communication skills.
• Internal candidates must have passed probation and be in their current role for a minimum of 6 months.
• Flexibility to work different shifts between 04:00am and 23:30pm, including weekends and bank holidays.
• Must live in the UK and be within a 90‑minute commute of London Heathrow, Hounslow, UK.
• Aged 18 or over, and able to acquire an airside pass ID allowing entry to restricted areas of London Heathrow airport.
• A full UK driving licence is essential, as you may need to drive vehicles airside and undergo a medical assessment during training.
• Required to gain and hold a HAL ID in line with security background checks; full training will be provided.

If this sounds like you, apply today and kick‑start your career with Virgin Atlantic! Applicants will be invited to an in‑person interview at London Heathrow airport for start dates planned in early 2026.

Equality, Diversity & Inclusion: At Virgin Atlantic, we believe everyone can take on the world – no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disability, religion or beliefs. We celebrate difference and provide an inclusive environment in which we can all thrive. We are an equal‑opportunity employer and actively encourage applications from all backgrounds. If you require any additional assistance with your application or any stage of the recruitment journey, please contact our recruitment team at recruitment@fly.virgin.com and we will support you.