Specialist – Fatigue Risk Management in Crawley

Join to apply for the Specialist – Fatigue Risk Management role at Virgin Atlantic

Hours: 37.5 hours per week, Mon – Fri

Location: Hybrid working 3 days a week in VHQ, Crawley, West Sussex

Contract: Permanent

In a nutshell

Fatigue is one of the most critical risks in aviation, shaping how safely and effectively our people can deliver the operation every single day. As our next Specialist – Fatigue Risk Management, you’ll sit at the heart of our commitment to keeping our people and customers safe.

This role is all about protecting the wellbeing and performance of our crew and operational teams by ensuring our Fatigue Risk Management System continues to evolve, meets regulatory standards, and reflects best practice across the industry. You’ll assess a wide range of data sources, translate insight into clear actions, and work with teams across Virgin Atlantic to embed safe, sustainable ways of working.

You’ll also play a key role in educating and influencing others – raising awareness, building strong cross‑functional relationships, and helping the business make informed decisions that balance risk, efficiency and safety. It’s an opportunity to combine analytical thinking, human factors understanding, and great communication skills to make a meaningful difference to our operation and to the people who deliver it.

Day to day

• Support the ongoing development of our Fatigue Risk Management System to ensure compliance with CAA and ICAO industry standards.
• Analyse fatigue‑related data sources to identify trends, risks, and opportunities for safety improvement.
• Produce both routine and ad‑hoc safety reports, including “What‑if” scenario modelling, with clear recommendations to support operational decision‑making.
• Partner with shift‑based Operations across the business including Engineering and Flight & Cabin Crew to ensure fatigue‑mitigating practices are understood, applied and continually improved.
• Present safety performance insights across a variety of channels, including intranet updates, FlySafe, aircrew recurrent training and internal briefings.
• Promote organisational learning by disseminating insights from investigations and fatigue‑related events.
• Build strong internal and external networks, representing Virgin Atlantic at industry working groups and forums.
• Maintain high‑quality documentation, checklists and procedures, and contribute to future policy improvements.
• Automate reporting processes through systems such as IRMA to drive efficiency and accuracy.
• Act as a visible presence across the business, gathering feedback from frontline teams to inform safety plans and initiatives.

About you

• Excellent verbal and written communication skills including experience in presenting to Senior Management, with insights and recommendations.
• High levels of integrity, confidentiality and attention to detail.
• Strong analytical mindset with the ability to think creatively when solving complex problems.
• Skilled in data interpretation, with good level of Excel capability (Pivot Tables, Complex Formulas etc).
• Power BI experience highly desirable.
• Proactive, self‑motivated and able to balance safety considerations with operational realities.
• Strong team player, able to build trusted relationships across all levels of the organisation.
• Experience within aviation, human factors or safety‑critical environments is desirable.
• Knowledge of safety investigations or fatigue‑related risk management is an advantage.
• Passionate about making a meaningful impact on safety and wellbeing.

Be yourself – Our differences make us stronger

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world – no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team (recruitment@fly.virgin.com), feeling confident that we’ve got your individual considerations covered.

Additional information

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? https://careers.virginatlantic.com/leadership

Seniority level

Associate

Employment type

Full-time

Job function

Other

Industries

Airlines and Aviation