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- Tasks: Lead the design and delivery of innovative employee benefit changes at Virgin Atlantic.
- Company: Join the dynamic team at Virgin Atlantic, known for its unique culture.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive work environment.
- Why this job: Make a real difference in colleagues' lives by enhancing their benefits experience.
- Qualifications: Experience in employee benefits and strong project management skills required.
- Other info: Inclusive workplace that celebrates diversity and supports individual needs.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Specialist – Benefit Implementation Lead role at Virgin Atlantic.
Location: Hybrid working with up to 3 days per week at our VHQ, Crawley, West Sussex.
Contract: 12 month secondment/Fixed Term Contract.
Closing date: 19th January 2025.
In a nutshell:
At Virgin Atlantic, we’ve always been about creating experiences that feel brilliantly different — not just for our customers, but for our people too. Our Income Protection benefit looks after some of our most unwell colleagues, and we’re planning some exciting changes to how we support our people, including pilots who can’t fly for medical reasons. As our Benefit Implementation Lead, you’ll be at the heart of bringing this new benefit to life. You’ll lead the design, development, and delivery of these changes; from policy frameworks to systems implementation — ensuring every element runs seamlessly and supports our colleagues when they need it most. It’s a rare opportunity to combine project delivery, supplier management, and employee experience design in one purpose-driven role. And you'll make sure we’re set up to brilliantly support those not currently able to work.
Day to day:
- Lead the end-to-end implementation of changes to our income protection benefit, ensuring policies, processes, and systems are designed for long-term success.
- Partner with insurers, brokers, and occupational health providers to shape service delivery and contractual agreements.
- Collaborate with People, Finance, Legal, and Flight Operations to align on policies, data, and compliance standards.
- Develop clear frameworks — including policies, guidance, templates, and communications — that balance clarity with compliance.
- Manage project plans, governance, and stakeholder communications to ensure smooth delivery and engagement across all functions.
- Lead hypercare post-launch to embed sustainable processes and continuous improvement.
About you:
- Experienced in employee benefits or insurance-based programmes, ideally within a large or complex organisation.
- A natural project leader, able to influence across functions and manage multiple workstreams.
- Skilled in supplier and stakeholder management, including contract negotiation and service-level governance.
- Strong understanding of employee relations, risk management, and regulatory compliance.
- Comfortable navigating change and ambiguity, with a hands-on approach to delivery.
Be yourself – Our differences make us stronger:
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered.
Job details:
- Seniority level: Associate
- Employment type: Full-time
- Job function: Analyst and Human Resources
- Industries: Airlines and Aviation
Specialist – Benefit Implementation Lead in Crawley employer: Virgin Atlantic
Contact Detail:
Virgin Atlantic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist – Benefit Implementation Lead in Crawley
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Virgin Atlantic on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Virgin Atlantic’s values and recent news. Tailor your answers to show how your experience aligns with their mission of supporting colleagues and creating brilliant experiences.
✨Tip Number 3
Showcase your project management skills! Be ready to discuss specific examples where you’ve led projects or managed stakeholders. Highlight how you navigated challenges and delivered results, especially in complex environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Virgin Atlantic team and ready to contribute to their exciting changes.
We think you need these skills to ace Specialist – Benefit Implementation Lead in Crawley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Specialist – Benefit Implementation Lead role. Highlight your experience in employee benefits and project management, and show us how you can bring those skills to Virgin Atlantic.
Showcase Your Project Leadership: We want to see your project leadership skills shine! Share specific examples of how you've successfully managed multiple workstreams and influenced stakeholders in previous roles. This will help us understand how you can lead our benefit implementation.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your achievements and experiences. We appreciate a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Virgin Atlantic
✨Know Your Benefits Inside Out
Before the interview, make sure you understand Virgin Atlantic's income protection benefits and any recent changes. This will show your genuine interest in the role and help you discuss how you can contribute to the implementation process.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you've led implementation or change management. Highlight your ability to manage multiple workstreams and collaborate with various stakeholders, as this is crucial for the Specialist role.
✨Understand Compliance and Regulations
Brush up on employee relations, risk management, and regulatory compliance relevant to benefits programmes. Being able to discuss these topics confidently will demonstrate your expertise and readiness for the challenges of the role.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle ambiguity or navigate change. Prepare scenarios from your experience where you successfully managed unexpected challenges, showcasing your hands-on approach to delivery.
