At a Glance
- Tasks: Design and deliver innovative digital products that enhance user experience.
- Company: Join Virgin Atlantic, a leading travel company with a passion for innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for personal growth.
- Other info: Inclusive workplace celebrating diversity and offering support throughout your journey.
- Why this job: Be part of a creative team shaping the future of travel through design.
- Qualifications: Experience in digital product design and proficiency in Figma required.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hybrid - 3 days at VHQ, Crawley
Hours: Full Time, 37.5 hours per week. Monday to Friday
Contract Type: Permanent
Salary: Competitive
Closing Date: 19th January 2026
At Virgin Atlantic Airways, we believe that everyone can take on the world, and it’s our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo.
In a nutshell
We’re looking for a Digital Product Designer to join our in-house Digital Design team. The Digital Product Designers play a vital role in the design, development and performance of the Virgin Atlantic portfolio of digital products. As part of a multi-disciplined design team, they contribute at each stage of the digital design process: concepting, researching, prototyping, testing and finally delivering high-fidelity visual designs whilst working collaboratively with our in-house Digital Development & Delivery team on their implementation.
Digital Product Designers are champions of both the brand and the user, working to an overall annual product vision – including contributing to the business's long-term vision for the digital experience – and quarterly planning cycles of agile delivery. They will work collaboratively with both product and creative designers in the broader Creative team, to jointly share learning, push standards and seek innovation, ensuring the brand identity is flawlessly implemented, and user experiences are seamless from touchpoint to touchpoint.
Day to day
- Design and deliver product roadmap
- Deliver the Virgin Atlantic digital roadmap through design strategy and execution, working to shared goals within a matrixed approach in collaboration with Digital Development & Delivery
- Concept new products and solutions
- Help the business solve new problems, following best practice in design thinking to create innovative solutions to user needs
- Brand-building through design
- Work with the Creative Team as a whole to play an influential role in brand identity, visual design and implementation of the brand narrative
- Lead on user and brand experience
- Deliver a step change in the user experience of Virgin Atlantic digital products, championing the user and the brand within scrum teams and with wider business stakeholders – for instance in sprint reviews
- Design interactions that put usability first, to create frictionless, pleasurable and unique experiences
- Accessible design by default, abiding to WCAG2.2AA
- Develop and embed new processes
- Support the wider design team in developing better processes and establishing digital design practice across Virgin Atlantic. Work with Product Owners to ensure that products are conceived and designed in the right way
About You
We’d love for our successful Digital Product Designer to demonstrate the following:
- Solid experience in digital product design, with a strong portfolio showcasing UX/UI work.
- Proficiency in design tools – primarily Figma.
- Strong understanding of mobile and responsive design principles.
- Experience conducting user research and usability testing to inform design decisions.
- Familiarity with design systems and their application across digital touchpoints.
- Ability to collaborate effectively with cross-functional teams.
- Strong problem-solving skills with a user-centred design approach.
- Hands-on with AI tools and curious about where AI can take us.
If this sounds like you, and you would like to unlock your potential with us, we would love to hear from you.
Be yourself – Our differences make us stronger. Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive.
So that everyone at Virgin Atlantic can be themselves and know they belong. To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, feeling confident that we’ve got your individual considerations covered.
Our recipe for Leadership
At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit.
Digital Product Designer in Crawley employer: Virgin Atlantic
Virgin Atlantic is an exceptional employer, offering a dynamic work environment where innovation and teamwork thrive. With a commitment to employee growth, the company provides extensive training opportunities and a supportive culture that values safety and excellence in aircraft maintenance. Located in London, employees enjoy a vibrant city life alongside a competitive benefits package, making it a rewarding place to build a career in aviation.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Designer in Crawley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend design meetups, and connect with fellow designers on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best UX/UI work. When you get the chance to chat with potential employers, be ready to discuss your projects and the thought process behind your designs.
✨Tip Number 3
Prepare for interviews by practising common design questions and scenarios. Think about how you’d tackle real-world problems and be ready to showcase your problem-solving skills. Remember, they want to see how you think!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Virgin Atlantic. Don’t miss out on this opportunity!
We think you need these skills to ace Digital Product Designer in Crawley
Some tips for your application 🫡
Show Off Your Portfolio:Make sure to include a link to your portfolio that showcases your best UX/UI work. We want to see your design skills in action, so pick projects that highlight your creativity and problem-solving abilities!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect how your experience aligns with our Digital Product Designer role. We love seeing candidates who understand our brand and vision.
Be Authentic:When writing your application, let your personality shine through! We value authenticity and want to get to know the real you. Share your passion for design and how you can contribute to our team at Virgin Atlantic.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Virgin Atlantic
✨Know Your Design Tools
Make sure you're well-versed in Figma and any other design tools mentioned in the job description. Bring a portfolio that showcases your best UX/UI work, highlighting how you've used these tools to solve real user problems.
✨Understand User-Centred Design
Be prepared to discuss your experience with user research and usability testing. Think of specific examples where your design decisions were informed by user feedback, and be ready to explain how you prioritised usability in your projects.
✨Collaborate Like a Pro
Since this role involves working with cross-functional teams, come equipped with examples of successful collaborations. Share how you’ve worked with developers and product owners to bring your designs to life, and emphasise your ability to communicate effectively within a team.
✨Show Your Passion for Innovation
Virgin Atlantic is looking for someone who can challenge the status quo. Be ready to discuss how you've approached problem-solving creatively in your past roles. If you have ideas on how AI can enhance digital design, don’t hesitate to share them!
