At a Glance
- Tasks: Lead the development of our Business Continuity Management System and ensure operational resilience.
- Company: Join Virgin Atlantic, a brand that reimagines travel experiences.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a forward-thinking team with excellent career advancement opportunities.
- Why this job: Make a real impact in a dynamic environment focused on innovation and resilience.
- Qualifications: Experience in business continuity and knowledge of ISO 22301 required.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hybrid – 3 days a week at VHQ, Crawley
Hours: 37.5 per week, Monday to Friday
Contract Type: Permanent
Closing Date: 7th August 2025
At Virgin Atlantic, we’re more than just an airline—we’re a brand that reimagines the way people experience travel. With a bold vision to become the most loved travel company, we thrive on challenging the status quo, pushing the boundaries of aviation, and celebrating individuality every step of the way.
In a nutshell
Resilience is the cornerstone of our ability to prepare for, withstand, and recover from disruption. As Business Continuity Manager, you’ll lead the development and management of our Business Continuity Management System (BCMS)—ensuring compliance with internal and external standards, including ISO 22301. You will be responsible for designing, maintaining, and exercising contingency plans that protect our people, operations, and customer experience. From scenario-based playbooks to live response coordination, you’ll play a critical role in ensuring Virgin Atlantic remains responsive, agile, and prepared for the unexpected.
Day to day
- Lead and continuously enhance the Business Continuity Management System, ensuring alignment with ISO 22301 and regulatory standards.
- Oversee the annual business continuity lifecycle—plan updates, testing, training, and reporting.
- Collaborate with the Enterprise Risk Manager to identify and monitor resilience threats through horizon scanning.
- Ensure all key business areas maintain current Resilience Health Checks (Business Impact Analyses) and continuity plans across people, suppliers, technology, and facilities.
- Partner with the Technology Disaster Recovery & BC Manager to ensure alignment and thorough testing of recovery solutions.
- Create, brief, and test playbooks for key business disruption scenarios.
- Work in tandem with the Crisis and Emergency Response Manager to ensure an integrated and seamless response strategy.
- Facilitate simulations and tabletop exercises at varying levels of business complexity.
- Act as On-Call Duty Commander, leading incident and crisis coordination as required.
- Conduct post-incident reviews, identifying root causes, improvements, and ensuring corrective actions are implemented and embedded.
About you
We’re looking for a resilient, forward-thinking professional with proven experience in business continuity and a passion for driving operational stability in a complex, high-stakes environment.
Experience & Qualifications:
- Experience in a dedicated Business Continuity role / Leading a Business Continuity Programme.
- Strong knowledge of ISO 22301 and industry best practices.
- CBCI (Certificate of the Business Continuity Institute) qualification.
Skills & Attributes:
- Expertise in Business Continuity Planning and Operational Resilience.
- Working understanding of IT Disaster Recovery, Information Security, and risk governance.
- Strategic thinking combined with practical incident response capabilities.
- Strong analytical, problem-solving, and stress management skills.
- Excellent stakeholder engagement, communication, and presentation abilities.
- Ability to lead cross-functional teams under pressure.
- Project management acumen to support planning, testing, and reporting activities.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: Airlines and Aviation
Business Continuity Manager in Crawley employer: Virgin Atlantic
At Virgin Atlantic, we pride ourselves on being more than just an airline; we are a vibrant brand that redefines travel experiences. Located in Crawley, our hybrid work model fosters a dynamic and inclusive culture where innovation thrives, and employees are empowered to grow through continuous learning and development opportunities. Join us as a Business Continuity Manager and play a pivotal role in ensuring our resilience while enjoying the benefits of a supportive work environment that values individuality and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Business Continuity Manager in Crawley
✨Tip Number 1
Network like a pro! Reach out to current employees at Virgin Atlantic on LinkedIn. A friendly message can go a long way in getting your foot in the door and showing your genuine interest in the Business Continuity Manager role.
✨Tip Number 2
Prepare for the interview by practising scenario-based questions. Think about how you would handle specific disruptions and be ready to share your insights on ISO 22301 compliance. This will show that you're not just knowledgeable but also proactive!
✨Tip Number 3
Don’t forget to showcase your soft skills! Communication and stakeholder engagement are key in this role. Be ready to discuss how you've successfully led cross-functional teams under pressure in past experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Virgin Atlantic team and ready to contribute to their vision of becoming the most loved travel company.
We think you need these skills to ace Business Continuity Manager in Crawley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Continuity Manager role. Highlight your experience with ISO 22301 and any relevant qualifications like CBCI. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about business continuity and how you can contribute to our mission at Virgin Atlantic. Keep it engaging and personal—let us know who you are!
Showcase Your Problem-Solving Skills:In your application, don’t forget to showcase your analytical and problem-solving skills. Share examples of how you've handled crises or disruptions in the past. We love seeing real-life applications of your expertise!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, we can't wait to read what you have to offer!
How to prepare for a job interview at Virgin Atlantic
✨Know Your ISO 22301 Inside Out
Make sure you’re well-versed in ISO 22301 and how it applies to business continuity. Brush up on the key principles and be ready to discuss how you've implemented these standards in your previous roles.
✨Prepare Real-Life Scenarios
Think of specific examples from your past experience where you successfully managed a crisis or developed a contingency plan. Be prepared to walk through these scenarios during the interview, showcasing your problem-solving skills and strategic thinking.
✨Engage with Stakeholders
Since stakeholder engagement is crucial for this role, come prepared with ideas on how you would collaborate with different teams. Show that you understand the importance of communication and teamwork in maintaining operational resilience.
✨Practice Your Presentation Skills
You might need to present your ideas or plans during the interview, so practice articulating your thoughts clearly and confidently. Use concise language and be ready to answer questions about your approach to business continuity management.
