At a Glance
- Tasks: Support wellbeing and safeguarding for our members and communities, ensuring a safe and inclusive environment.
- Company: Join Virgin Active, a leader in wellness and leisure experiences.
- Benefits: Enjoy 25 days annual leave, complimentary gym membership, and private healthcare.
- Other info: Dynamic role with opportunities for training and career growth across the UK.
- Why this job: Make a real difference in people's lives while promoting mental health and wellbeing.
- Qualifications: Professional qualification in Safeguarding or Wellbeing and experience in workplace support.
The predicted salary is between 30000 - 40000 £ per year.
Virgin Active are committed to changing people’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world‑class member experience.
The Wellbeing & Safeguarding Advisor plays a key role in supporting the wellbeing and safeguarding of our people, members and communities, ensuring Virgin Active remains a safe, inclusive and supportive place to work and belong. Working closely with club teams and the wider People Team, you will provide expert advice, guidance and practical support on wellbeing, mental health and safeguarding matters across the business.
The Role
- Act as a key point of contact for wellbeing and safeguarding support, providing advice and guidance to managers and team members.
- Promote a proactive wellbeing culture through awareness campaigns, initiatives and training programmes.
- Manage safeguarding concerns and referrals, ensuring cases are handled appropriately and in line with policy and legislation.
- Support and coach Designated Safeguarding Leads (DSLs), ensuring compliance and capability across the business.
- Deliver safeguarding, wellbeing and mental health training and awareness initiatives.
- Manage DBS processes and maintain safeguarding and wellbeing compliance across the organisation.
- Monitor wellbeing and safeguarding activity, identifying trends, risks and opportunities for continuous improvement.
- Support the development of policies, procedures and best practice guidance.
- Build strong relationships with internal and external stakeholders to enhance support available to team members.
- Travel across the UK to support clubs and key wellbeing and safeguarding initiatives.
Experience
- Professional qualification in Safeguarding, Wellbeing, Mental Health or a related field.
- Mental Health First Aid qualification.
- Experience managing safeguarding referrals and investigations.
- Experience delivering training, workshops or awareness programmes.
- Strong knowledge of safeguarding legislation and best practice relating to children and vulnerable adults.
- Experience supporting wellbeing, mental health or safeguarding concerns within a workplace environment.
- Excellent communication, stakeholder management and influencing skills.
- Strong organisational skills with the ability to manage multiple priorities and sensitive information.
- Experience working within a multi‑site or operational environment.
Great to Have
- Experience managing DBS processes and safeguarding compliance.
- Experience within the leisure, hospitality, health or wellbeing sectors.
- Experience working with external agencies and specialist support services.
- Experience using data and insight to drive wellbeing and safeguarding improvements.
Our Perks
- 25 days (excluding bank holidays) annual leave, plus a Celebration Day – and we want you to take them.
- Access to Scottish Widows pension, with us matching contributions up to 5%.
- Complimentary Virgin Active membership for you and a buddy.
- Private Dental and Healthcare Insurance.
- Life Assurance 4x your salary.
- Discounts across Virgin Active.
- 20% off food and drink at our KAUAI branches located in clubs.
- Access to Salary Finance.
- BUPA employer assistance programme with 4 free counselling sessions.
- Complimentary corporate letting services through Dexters.
- Access to ePoints for online discounts.
- Discount on all Academy courses.
Wellbeing and Safeguarding Advisor employer: Virgin Active
At Virgin Active, we are dedicated to fostering a culture of wellbeing and inclusivity, making us an exceptional employer for those passionate about safeguarding and mental health. Our commitment to employee growth is reflected in our comprehensive training programmes and supportive environment, ensuring that you can thrive while making a meaningful impact on the lives of our members and communities. With generous benefits such as complimentary gym membership, private healthcare, and a focus on work-life balance, Virgin Active is the perfect place to advance your career in a vibrant and dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Wellbeing and Safeguarding Advisor
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like Virgin Active!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like Virgin Active.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like Virgin Active.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at Virgin Active!
We think you need these skills to ace Wellbeing and Safeguarding Advisor
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Virgin Active
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Virgin Active's Values
Before the interview, dig deep into Virgin Active's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
