At a Glance
- Tasks: Lead and innovate family activities across Virgin Active clubs in the UK.
- Company: Join Virgin Active, a leader in wellness and leisure experiences.
- Benefits: Competitive salary, career development, and a vibrant team culture.
- Other info: Dynamic role with travel opportunities and a focus on innovation.
- Why this job: Make a real difference in families' lives through engaging activities and events.
- Qualifications: Level 3 qualification in Childcare or related field; leadership experience required.
The predicted salary is between 30000 - 40000 £ per year.
Virgin Active are committed to changing people’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.
We are looking for a UK Family Activities Manager to join our Product Team. The UK Family Activities Manager is responsible for leading the strategy, performance and development of Virgin Active’s family proposition, including Club V, swimming, junior activities, racquets and family events. Working closely with club and support office teams, you will drive participation, retention and commercial performance while ensuring exceptional member experiences, strong operational standards and full compliance across all family programmes.
The Role
- Lead the development and delivery of Virgin Active's family activities strategy across the UK.
- Drive participation, retention and revenue across swimming, junior activities, Club V, racquets and family events.
- Use data and insight to identify opportunities, optimise performance and support strategic decision-making.
- Evolve the family proposition, ensuring it remains innovative, engaging and aligned to member needs.
- Lead, coach and develop Family Activities Managers and specialist teams across the UK.
- Support recruitment, onboarding and talent development to build high-performing teams.
- Ensure the highest standards of safeguarding, compliance and operational excellence across all family programmes.
- Collaborate with Regional Directors, General Managers and support office teams to deliver business objectives and member outcomes.
- Champion the family proposition across the business, building awareness, engagement and best practice.
- Travel across the UK to support clubs, projects and key initiatives.
Experience
- Minimum Level 3 qualification in Childcare, Education or a related discipline.
- Proven experience leading family, childcare, leisure or activity-based programmes.
- Strong commercial awareness with experience driving participation, retention and revenue growth.
- Experience leading, coaching and developing high performing teams.
- Strong understanding of safeguarding, compliance and operational standards.
- Data-driven with the ability to turn insight into action.
- Excellent stakeholder management, communication and influencing skills.
- Passion for creating exceptional experiences for children and families.
Great to Have
- Knowledge of Ofsted requirements and relevant governing bodies.
- Experience within swimming, racquets or multi activity leisure environments.
- Experience with leisure management systems and performance reporting tools.
- Experience leading programme development and product innovation.
UK Family Activities Manager employer: Virgin Active
Virgin Active is an exceptional employer dedicated to enhancing lives through wellness, offering a vibrant work culture that prioritises team collaboration and personal growth. As a UK Family Activities Manager, you will have the opportunity to lead innovative family programmes while benefiting from comprehensive training, career development, and a supportive environment that values your contributions. With a commitment to operational excellence and member satisfaction, Virgin Active provides a rewarding workplace where your passion for creating memorable experiences for families can truly thrive.
StudySmarter Expert Advice🤫
We think this is how you could land UK Family Activities Manager
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like Virgin Active!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like Virgin Active.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like Virgin Active.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at Virgin Active!
We think you need these skills to ace UK Family Activities Manager
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Virgin Active
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Virgin Active's Values
Before the interview, dig deep into Virgin Active's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
