At a Glance
- Tasks: Lead a team to deliver excellent customer service and maintain high hygiene standards.
- Company: Join a vibrant team at Kauai, known for its fresh food and smoothies.
- Benefits: Enjoy a pension fund, 50% meal discount, and free Virgin Active membership.
- Why this job: Be part of a fun, energetic environment while making customers happy every day.
- Qualifications: Previous experience in a similar role and a passion for customer service.
- Other info: Opportunity to train new recruits and grow within the company.
The predicted salary is between 24000 - 36000 £ per year.
- Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service.
- Good ability to carry out instructions from management.
- Ensure all food safety controls are maintained and checklists.
- Prepare orders for smoothies and juices, coffee and food.
- A customer-oriented positive attitude, good customer service is essential.
- Work timeously in various positions.
- Assist management and other crew members in working together as a team.
- Ensure high personal hygiene standards are followed at all times.
- Practise \’Clean as You Go\’ at all times and ensure consistently high hygiene standards in the store.
- Assist in training up new recruits as per the brand standards and requirements.
- Ensure continuous awareness of all promotions, product standards and specifications.
- A friendly, calm and approachable nature with the ability to act quickly and effectively.
- Excellent attention to detail – nothing gets by without you noticing!
- Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately.
- Confident in your own ability to keep customer satisfaction at a high.
- Acting as a member of one team with one goal, Six months to one year related experience and/or training.
- Espresso Machine knowledge is handy.
- Pension fund.
- 50% discount on Kauai meals while on duty.
- Complimentary Virgin Active membership for yourself.
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Team Leader - Woodford Green employer: Virgin Active
Contact Detail:
Virgin Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Woodford Green
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about ensuring customer excellence, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Show off your teamwork spirit! Be prepared to discuss how you've collaborated with others in previous jobs. Highlighting your ability to work well with a team will show that you're a great fit for their one-team goal.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your interest in the role and helps you figure out if it’s the right fit for you too. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Leader - Woodford Green
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're dedicated and driven, so share any experiences that highlight your enthusiasm for providing excellent service.
Follow Instructions Carefully: Make sure to read the job description thoroughly and tailor your application accordingly. We appreciate candidates who can follow instructions from management, so be clear about how you meet those expectations in your application.
Highlight Teamwork Skills: Since we value teamwork, mention any experiences where you've successfully collaborated with others. Show us how you can assist management and work alongside crew members to achieve common goals.
Keep It Clean and Professional: Just like we maintain high hygiene standards in our store, your application should reflect professionalism. Proofread your application for any errors and ensure it’s neat and tidy before submitting it through our website!
How to prepare for a job interview at Virgin Active
✨Know Your Stuff
Familiarise yourself with the menu and the specific products you'll be working with, like smoothies and juices. Being able to discuss your favourite items or any promotions will show your enthusiasm and customer-oriented attitude.
✨Show Off Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlight your ability to assist management and collaborate with crew members, as this role is all about teamwork and achieving one goal together.
✨Emphasise Hygiene Standards
Since hygiene is crucial in this role, be ready to discuss your understanding of food safety controls and personal hygiene practices. Mention any previous experience you have with maintaining high standards in a fast-paced environment.
✨Stay Calm Under Pressure
Think of scenarios where you've had to act quickly and effectively, especially during busy times. Demonstrating your ability to remain friendly and approachable while managing stress will set you apart as a candidate who can handle the demands of the job.