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- Tasks: Lead a team to deliver exceptional customer service and maintain high food safety standards.
- Company: Join KAUAI, part of Virgin Active, dedicated to health and nutrition with real, quality ingredients.
- Benefits: Enjoy 28 days leave, a pension fund, and 50% off meals while working.
- Why this job: Be part of a vibrant team focused on health, customer satisfaction, and exciting food options.
- Qualifications: Six months to one year of experience in a similar role; espresso machine knowledge is a plus.
- Other info: Receive complimentary Virgin Active membership and help train new recruits.
The predicted salary is between 24000 - 36000 £ per year.
KAUAI, part of the Virgin Active brand. At KAUAI we are passionate about health and wellbeing and we promise to deliver nothing but the very best in food and nutrition. Serving the best quality ingredients means we bring to our customers real food that is, where possible, free of GMO’s and has no additives, preservatives, artificial colourants and flavourants. We make health and healthy eating habits accessible and exciting. So what qualities does a Team Member need to join KAUAI? A friendly, calm and approachable nature with the ability to act quickly and effectively Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service Excellent attention to detail – nothing gets by without you noticing! Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately Confident in your own ability to keep customer satisfaction at a high Acting as a member of one team with one goal ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to : Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service. Good ability to carry out instructions from management. Ensure all food safety controls are maintained and checklists Prepare orders for smoothies and juices, coffee and food. A customer-oriented positive attitude, good customer service is essential. Work timeously in various positions. Assist management and other crew members in working together as a team Ensure high personal hygiene standards are followed at all times Practise “Clean as You Go” at all times and ensure consistently high hygiene standards in the store. Assist in training up new recruits as per the brand standards and requirements. Ensure continuous awareness of all promotions, product standards and specifications. EXPERIENCE Six months to one year related experience and/or training. Espresso Machine knowledge is handy. OUR PERKS Leave – 28 days Pension fund 50% discount on Kauai meals while on duty Complimentary Virgin Active membership for yourself41bf1e1f-b16b-4260-a40a-17c77a06fd15
Supervisor - London employer: Virgin Active
Contact Detail:
Virgin Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - London
✨Tip Number 1
Familiarise yourself with KAUAI's menu and values. Understanding their commitment to health and nutrition will help you demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Showcase your customer service skills in real-life scenarios. Think of examples where you've gone above and beyond for a customer, as this will highlight your dedication to customer excellence.
✨Tip Number 3
Prepare to discuss your teamwork experience. KAUAI values collaboration, so be ready to share how you've successfully worked with others to achieve common goals.
✨Tip Number 4
If you have experience with food safety or hygiene standards, be sure to mention it. This role requires attention to detail, so demonstrating your knowledge in this area can set you apart from other candidates.
We think you need these skills to ace Supervisor - London
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand KAUAI's commitment to health and wellbeing. Reflect this understanding in your application by highlighting your passion for healthy eating and customer service.
Tailor Your CV: Make sure your CV showcases relevant experience, particularly in customer service and food safety. Emphasise any previous roles where you demonstrated enthusiasm, attention to detail, and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your personality. Mention specific examples of how you've provided excellent customer service or worked effectively in a team.
Highlight Relevant Skills: In your application, be sure to highlight skills that align with the job description, such as your ability to follow instructions, maintain hygiene standards, and work efficiently under pressure.
How to prepare for a job interview at Virgin Active
✨Show Your Passion for Health and Wellbeing
KAUAI is all about health and nutrition, so make sure to express your enthusiasm for healthy eating and lifestyle choices during the interview. Share any personal experiences or knowledge you have about nutrition that aligns with their values.
✨Demonstrate Team Spirit
Since the role requires working as part of a team, be prepared to discuss examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Emphasise Attention to Detail
With a focus on food safety and hygiene, it's crucial to showcase your attention to detail. Prepare to talk about situations where your meticulous nature has helped prevent issues or improve service quality.
✨Prepare for Customer Service Scenarios
Customer satisfaction is key at KAUAI, so think of examples where you've provided excellent service. Be ready to role-play or discuss how you'd handle difficult customer interactions, demonstrating your calm and friendly approach.
