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- Tasks: Lead a team to deliver exceptional customer service and maintain high food safety standards.
- Company: Join KAUAI, part of the Virgin Active brand, passionate about health and wellbeing.
- Benefits: Enjoy 28 days leave, pension fund, and 50% discount on meals.
- Other info: Gain complimentary Virgin Active membership and develop your leadership skills.
- Why this job: Be part of a vibrant team making healthy eating exciting and accessible.
- Qualifications: Experience in customer service and a positive, team-oriented attitude.
The predicted salary is between 20000 - 25000 ÂŁ per year.
KAUAI, part of the Virgin Active brand. At KAUAI we are passionate about health and wellbeing and we promise to deliver nothing but the very best in food and nutrition. Serving the best quality ingredients means we bring to our customers real food that is, where possible, free of GMO’s and has no additives, preservatives, artificial colourants and flavourants. We make health and healthy eating habits accessible and exciting.
So what qualities does a Team Member need to join KAUAI?
- A friendly, calm and approachable nature with the ability to act quickly and effectively
- Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service
- Excellent attention to detail – nothing gets by without you noticing!
- Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately
- Confident in your own ability to keep customer satisfaction at a high
- Acting as a member of one team with one goal
ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following but are not limited to:
- Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service.
- Good ability to carry out instructions from management.
- Ensure all food safety controls are maintained and checklists.
- Prepare orders for smoothies and juices, coffee and food.
- A customer-oriented positive attitude, good customer service is essential.
- Work timeously in various positions.
- Assist management and other crew members in working together as a team.
- Ensure high personal hygiene standards are followed at all times.
- Practice “Clean as You Go” at all times and ensure consistently high hygiene standards in the store.
- Assist in training up new recruits as per the brand standards and requirements.
- Ensure continuous awareness of all promotions, product standards and specifications.
EXPERIENCE: Six months to one year related experience and/or training. Espresso Machine knowledge is handy.
OUR PERKS: Leave – 28 days, Pension fund, 50% discount on Kauai meals while on duty, Complimentary Virgin Active membership for yourself.
Supervisor employer: Virgin Active
Contact Detail:
Virgin Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company! Before your interview, dive into KAUAI's mission and values. Show us that you're not just another candidate but someone who genuinely cares about health and wellbeing.
✨Tip Number 2
Practice your customer service skills! Since we’re all about delivering excellent service, think of examples where you've gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be ready to demonstrate teamwork! We love candidates who can work well with others. Prepare to share how you’ve collaborated in past roles to achieve a common goal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the KAUAI family.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion for Health: When writing your application, let us see your enthusiasm for health and wellbeing. Mention any experiences or interests that align with KAUAI's mission of delivering quality food and nutrition.
Highlight Team Spirit: We love team players! Make sure to include examples of how you've worked effectively in a team before. This will show us that you can contribute to our one goal mentality.
Attention to Detail is Key: Since we value precision, be sure to showcase your attention to detail in your application. Whether it’s about following instructions or maintaining hygiene standards, let us know how you excel in these areas.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Virgin Active
✨Show Your Passion for Health and Wellbeing
Make sure to express your enthusiasm for health and nutrition during the interview. Talk about how you prioritise healthy eating in your own life and why it matters to you. This will resonate well with KAUAI's mission and show that you're a great fit.
✨Demonstrate Team Spirit
Since teamwork is crucial at KAUAI, be ready to share examples of how you've successfully worked in a team before. Highlight your ability to support colleagues and contribute to a positive work environment, as this aligns with their one team, one goal philosophy.
✨Attention to Detail is Key
Prepare to discuss situations where your attention to detail made a difference. Whether it's ensuring food safety or maintaining hygiene standards, showing that you understand the importance of these aspects will impress the interviewers.
✨Be Customer-Centric
KAUAI values excellent customer service, so think of specific instances where you went above and beyond for a customer. Share how you handle difficult situations calmly and effectively, demonstrating your commitment to customer satisfaction.