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For Companies At a Glance
- Tasks: Lead store operations, manage staff, and ensure top-notch customer service.
- Company: Join KAUAI, part of Virgin Active, dedicated to health and nutrition.
- Benefits: Enjoy 30 days annual leave, pension fund, and 50% meal discount.
- Other info: Complimentary Virgin Active membership included for all employees.
- Why this job: Be part of a vibrant team promoting healthy eating in a supportive environment.
- Qualifications: Three years of experience in management and food preparation knowledge required.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
KAUAI, part of the Virgin Active brand.
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At KAUAI we are passionate about health and wellbeing and we promise to deliver nothing but the very best in food and nutrition. Serving the best quality ingredients means we bring to our customers real food that is, where possible, free of GMO’s and has no additives, preservatives, artificial colourants and flavourants. We make health and healthy eating habits accessible and exciting.
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So what qualities does a Store Manager need to join KAUAI?
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- A friendly, calm and approachable nature with the ability to act quickly and effectively
- Excellent attention to detail – nothing gets by without you noticing!
- Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately
- Confident in your own ability to act as a leader and an ambassador of the KAUAI brand
- Performs well under pressure in an organised manner
- Acting as a member of one team with one goal
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ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to:
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- Seeking dedicated, determined and driven individuals to manage the overall operations of the store, staff and ensure Operational Excellence.
- Plans and prepares work schedules and assigns crew members to specific duties.
- Ensures store staff are trained and competent in assigned areas implementing correct procedures to be followed.
- Directs compliance of crew with established company policies and procedures.
- Address gaps/concerns identified through store audit.
- Maintains appropriate staffing levels.
- Provides leadership, coaching, development and motivates crew members.
- Is a people’s person with good customer service ability.
- Timeously completes management tasks and checks.
- Maintains appropriate stock levels through ordering, receiving and rotation processes.
- Ensures correct portioning standards are followed for all products and services.
- Performs regular stock-take procedures and readily addresses variances.
- Executes sales promotion activities and directs crew members for merchandise displays.
- Manages controllable cost against set budgets for the store.
- Monitor expenditure of all costs within the store, ensuring all budgets adhered to.
- Recruit and Interview all General Crew and Cashiers in line with KAUAI recruitment processes and KAUAI ambassador criteria, and with assistance from HR.
- Addressing complaints and resolving problems.
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QUALIFICATION/EXPERIENCE
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- Three years related experience and/or training.
- Espresso Machine knowledge handy.
- Knowledge of food preparation
- Food Hygiene Certification
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OUR PERKS
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- 30 days annual leave
- Pension fund
- 50% discount on Kauai meals while on duty
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Complimentary Virgin Active membership for yourself
Store Manager - London employer: Virgin Active
Contact Detail:
Virgin Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - London
✨Tip Number 1
Familiarise yourself with KAUAI's brand values and mission. Understanding their commitment to health and nutrition will help you align your responses during interviews, showcasing your passion for the brand.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated staff or improved team performance.
✨Tip Number 3
Demonstrate your attention to detail by discussing your experience with compliance and safety checks. Share instances where your diligence led to improved operational standards or customer satisfaction.
✨Tip Number 4
Prepare to talk about your experience with stock management and budgeting. Being able to provide concrete examples of how you've effectively managed costs and inventory will set you apart from other candidates.
We think you need these skills to ace Store Manager - London
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with KAUAI and its commitment to health and nutrition. Highlight your passion for healthy eating and how it aligns with their values in your application.
Tailor Your CV: Ensure your CV reflects relevant experience, particularly in store management and customer service. Emphasise any leadership roles and your ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your friendly and approachable nature. Mention specific examples of how you've successfully managed teams and improved operational excellence in previous roles.
Highlight Relevant Qualifications: Include any certifications related to food hygiene or management training. If you have experience with espresso machines or food preparation, make sure to mention it as it’s relevant to the role.
How to prepare for a job interview at Virgin Active
✨Show Your Passion for Health and Wellbeing
KAUAI is all about health and nutrition, so make sure to express your enthusiasm for these topics during the interview. Share any personal experiences or knowledge you have about healthy eating and how it aligns with KAUAI's mission.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, highlighting your ability to motivate and develop staff while maintaining a positive work environment.
✨Emphasise Attention to Detail
Given the importance of operational excellence at KAUAI, be ready to discuss how you ensure accuracy in tasks such as stock management and safety checks. Provide specific instances where your attention to detail made a difference.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and resolve conflicts. Think of scenarios where you've had to act quickly and effectively, and be prepared to explain your thought process and the outcomes.