At a Glance
- Tasks: Design innovative digital products that enhance member experiences across platforms.
- Company: Join Virgin Active, a leader in wellness and leisure.
- Benefits: Enjoy 25 days annual leave, complimentary gym membership, and health insurance.
- Other info: Hybrid role with excellent career growth and perks across the Virgin Group.
- Why this job: Make a real impact on wellness through creative design in a dynamic team.
- Qualifications: Strong experience in digital product design and proficiency in Figma.
The predicted salary is between 45000 - 60000 € per year.
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world class member experience.
We are looking for three Product Designers to join our Digital & Tech Transformation department. There are three open roles requiring the following specialisms:
- Conversational design skills
- Data‑visualisation design skills
- Complex booking design skills
These roles report directly to the Group Head of Digital Design, who reports directly to the Chief Digital & Technology Officer. The team operates like a start up, with close collaboration between design, product, and engineering. Together, the team aims to meaningfully blend the member experience across digital and physical touchpoints. These roles are 100% hands‑on and mobile‑focused. Candidates are expected to apply human‑centred problem‑solving and demonstrate senior‑level proficiency across the end‑to‑end product design process. The team includes research capability that these roles can leverage, without being required to actively perform research activities. These are hybrid roles requiring three days per week in our office in London, EC4V 2AR.
Experience Required
- Strong experience designing consumer digital products and delivering impact in live environments.
- A portfolio demonstrating systems thinking, end‑to‑end journeys and behaviourally informed design.
- High capability in interaction design, visual craft and systems thinking, with strong attention to detail.
- Confidence using research insights and behavioural data to shape design decisions.
- High proficiency with Figma and modern design tools.
- Ability to create clarity, frame problems and drive alignment across cross‑functional partners.
- Strong communication skills with the ability to explain rationale, priorities and trade‑offs clearly.
- A mindset focused on behaviour change, quality craft, continuous learning and raising the bar.
Our Perks
- 25 days (excluding bank holidays) annual leave, plus a Celebration Day – and we want you to take them.
- Access to The Peoples Pension, with our contributions at 3% OR Access to Scottish Widows Pension with us matching contributions up to 5%.
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too.
- Private Dental and Healthcare Insurance – your physical health is important, and we want you to have access to healthcare should you require it.
- Life Assurance 4x your salary – which we hope you will not need.
- Discounts across Virgin Active – everything from guest passes to 50% off PT sessions.
- You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
- 20% off food and drink at our KAUAI branches located in clubs.
- Access to Salary Finance for loans and savings plans.
- BUPA employer assistance programme with 4 free counselling sessions.
- Complimentary corporate letting services with Dexters.
- Access to ePoints, offering loads of online discounts to retailers.
- Discount on all Academy courses offered by VA.
Product Designer employer: Virgin Active
Virgin Active is an exceptional employer dedicated to enhancing lives through wellness, offering a vibrant work culture that prioritises collaboration and innovation within its Digital & Tech Transformation team. Employees enjoy a comprehensive benefits package, including generous annual leave, complimentary gym memberships, and access to mental health support, all while working in a dynamic environment that fosters personal and professional growth. With a focus on human-centred design and a commitment to quality, Virgin Active empowers its team members to make a meaningful impact on member experiences across digital and physical platforms.
StudySmarter Expert Advice🤫
We think this is how you could land Product Designer
✨Tip Number 1
Get your portfolio in tip-top shape! Make sure it showcases your best work, especially projects that highlight your conversational design, data visualisation, and complex booking skills. We want to see how you’ve tackled real-world problems and made an impact.
✨Tip Number 2
Network like a pro! Reach out to current or former Virgin Active employees on LinkedIn. Ask them about their experiences and get insider tips on the team culture. We love seeing candidates who are genuinely interested in our values and mission.
✨Tip Number 3
Prepare for the interview by practising your storytelling skills. Be ready to explain your design process and how you use research insights to inform your decisions. We’re looking for clear communication and a strong rationale behind your design choices.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Product Designer
Some tips for your application 🫡
Show Off Your Portfolio:Make sure to include a link to your portfolio in your application. We want to see your design skills in action, so showcase your best work that highlights your systems thinking and end-to-end journeys.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect how your experience aligns with our values and the specific role you're applying for. We love seeing candidates who really get what we’re about.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate strong communication skills, so make sure you explain your design rationale and decisions without any fluff. Less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all the amazing talent out there!
How to prepare for a job interview at Virgin Active
✨Know Your Design Tools Inside Out
Make sure you're well-versed in Figma and any other modern design tools mentioned in the job description. Bring your portfolio showcasing your best work, especially projects that highlight your interaction design and systems thinking skills. This will not only impress but also show that you can hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare to discuss how you've applied human-centred problem-solving in your previous roles. Think of specific examples where your design decisions were informed by research insights or behavioural data. This will demonstrate your ability to create clarity and frame problems effectively.
✨Communicate Clearly and Confidently
During the interview, practice explaining your design rationale and priorities clearly. Be ready to discuss trade-offs you've made in your designs and how they align with user needs. Strong communication skills are key, especially when collaborating with cross-functional teams.
✨Embrace the Virgin Active Values
Familiarise yourself with Virgin Active's mission and values. Show how your design philosophy aligns with their commitment to wellness and delivering a world-class member experience. This will help you connect with the interviewers and demonstrate that you're a good cultural fit for the team.
