At a Glance
- Tasks: Lead a team of personal trainers to deliver top-notch fitness and wellness experiences.
- Company: Join Virgin Active, a leader in wellness and leisure transformation.
- Benefits: 30 days annual leave, complimentary membership, discounts, and mental health support.
- Other info: Exciting career growth opportunities in a fun, results-driven environment.
- Why this job: Be part of a dynamic team shaping the future of social wellness clubs.
- Qualifications: Level 3 or 4 Personal Trainer qualification required.
The predicted salary is between 30000 - 40000 £ per year.
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.
We take value in recruiting only the very best Personal Training Manager to join our Club Management teams, to lead our Personal Trainer Teams to provide our members with the finest fitness and wellness sessions in the industry. It's a truly exciting time to be joining Virgin Active. We are transforming our clubs and redefining who we are - evolving into social wellness clubs that connect people, movement, relaxation and community all under one roof. With refurbishments underway across the majority of our estate and a renewed focus on experience-led wellness, this role plays a key part in shaping the first impression of our new era.
The Personal Training Manager is responsible for working alongside other club management to ensure that the in-club product offering is fully synchronized and available to our members.
The Role
- Own the Personal Training weekly plan with clear actions, targets and reviews; drive PT penetration, DD uptake and revenue through new client acquisition and strong member retention.
- Deliver exceptional member journeys and outcomes, elevate session quality, consultations and trials; ensure a seamless path from first purchase to long-term engagement.
- Ensure best‑in‑class PT operations, maintain strong in-club processes, system adherence, timely resolution of flagged sessions, and robust end-to-end member journeys.
- Recruit, develop and retain top PT talent, hire qualified trainers, deliver a structured 12‑week onboarding, run mentorship programmes, workshops and targeted coaching.
- Build a high‑performance culture aligned to our purpose, hold regular 1:1s and progression reviews, motivate through recognition, and foster a fun, results‑driven team environment.
- Use data and digital to drive results, translate dashboards into weekly actions across penetration, productivity, conversion, bookings and churn; keep PT profiles compelling and up to date.
- Uphold brand standards, safety and compliance, ensure safe practice, safeguarding, floor standards, current certifications and up‑to‑date risk assessments.
- Collaborate cross‑functionally to maximise impact, partner with GM, Product, Membership and Group Exercise to align targets, lead flow, promotions, pilots and new SOPs.
Qualifications
- Personal Trainer Level 3 or Level 4 or CIMSPA equivalent qualification.
Our Perks
- 30 days (including bank holidays) annual leave - and we want you to take them.
- Access to The Peoples Pension, with our contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
- Discounts across Virgin Active - everything from guest passes to 50% off PT sessions.
- Join Virgin Family - communicate with colleagues across Virgin Group, with many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
- 20% off food and drink at our KAUAI branches located in clubs.
- Access to Salary Finance for loans and savings plans.
- BUPA employer assistance programme with 4 free counselling sessions.
- Complimentary corporate letting services with Dexters.
- Access to ePoints, offering online discounts to retailers.
- Discount on all Academy courses, trained by the very best instructors.
Personal Training Manager - London. Job in London Education & Training Jobs employer: Virgin Active
Virgin Active is an exceptional employer, dedicated to transforming lives through wellness and fostering a vibrant work culture in London. With a strong emphasis on employee growth, our Personal Training Manager will benefit from comprehensive training programmes, generous annual leave, and unique perks such as complimentary memberships and discounts across the Virgin Group. Join us in shaping a new era of social wellness clubs, where your contributions will directly impact member experiences and community connections.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Training Manager - London. Job in London Education & Training Jobs
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fitness industry. Attend events, join local fitness groups, or even hit up social media platforms to engage with potential colleagues and employers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet with hiring managers or club members, don’t hold back. Share your success stories, demonstrate your knowledge of personal training, and highlight how you can elevate the member experience at Virgin Active.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Reach out directly to the club management team or HR through our website. Express your enthusiasm and ask about opportunities – it shows initiative and can set you apart from other candidates.
✨Tip Number 4
Keep learning and adapting! The fitness industry is always evolving, so stay updated on the latest trends and techniques. Consider taking additional courses or certifications to boost your profile. This not only enhances your skills but also demonstrates your commitment to personal and professional growth.
We think you need these skills to ace Personal Training Manager - London. Job in London Education & Training Jobs
Some tips for your application 🫡
Show Your Passion for Wellness:When you're writing your application, let your enthusiasm for wellness and fitness shine through. We want to see how you connect with our mission of changing lives for the better, so share your personal experiences and what drives you in this field.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience as a Personal Training Manager. We love seeing how your skills align with our values and the specific requirements of the role, so don’t hold back on showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so use bullet points where possible and avoid jargon. This helps us quickly see how you fit into our vision for transforming our clubs and enhancing member experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of the Virgin Active family right from the start.
How to prepare for a job interview at Virgin Active
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Virgin Active's values and mission. Familiarise yourself with their approach to wellness and how they aim to transform their clubs. This will show that you’re genuinely interested and aligned with their goals.
✨Showcase Your Leadership Skills
As a Personal Training Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on recruitment, development, and creating a high-performance culture. Highlight your ability to motivate and retain top talent.
✨Be Data-Driven
Since the role involves using data to drive results, come prepared with examples of how you've used data analytics in previous roles. Discuss how you translated insights into actionable strategies that improved performance, whether it was in PT penetration or member retention.
✨Engage with the Community
Virgin Active is all about community and connection. Think of ways you can enhance member journeys and create a sense of belonging within the club. Be ready to share ideas on how to foster a fun, results-driven environment that aligns with their vision of social wellness.