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- Tasks: Lead daily operations, ensuring top-notch facilities and safety standards for our members.
- Company: Join Virgin Active, a leader in wellness and leisure experiences.
- Benefits: 30 days annual leave, complimentary membership, discounts, and mental health support.
- Why this job: Make a real difference in people's lives while growing your career in a vibrant environment.
- Qualifications: Experience in operations management or related field is essential.
- Other info: Enjoy a dynamic workplace with opportunities for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.
The Operations Manager is responsible for ensuring smooth daily operations of the Club.
The Role- Ensuring the Team and colleagues adhere to the highest Health & Safety Standards, Brand Standards & Cleanliness in line with the Brand expectations.
- Collaborating with the H&S Advisor and the General Manager to ensure compliance with company policies, procedures, and health and safety regulations and updates.
- Being proactive in seeking operational interventions to ensure compliance and improve the club’s cleanliness, brand standards and safety levels.
- Supervising and scheduling the activities of the team ensuring Full Time Equivalent and payroll costs are controlled within budget.
- Championing growth and development of yourself and your team, setting clear objectives, expectations and monitoring the team performance throughout the year.
- Promptly nurture potential and address underperformance.
- Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.
- Experience in operations management or a related field.
- 30 days (including bank holidays) annual leave – and we want you to take them.
- Access to The Peoples Pension, with our contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
- Discounts across Virgin Active – everything from guest passes to 50% off PT sessions.
- Join Virgin Family - communicate with colleagues across Virgin Group, with many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
- 20% off food and drink at our KAUAI branches located in clubs.
- Access to Salary Finance for loans and savings plans.
- BUPA employer assistance programme with 4 free counselling sessions.
- Complimentary corporate letting services with Dexters.
- Access to ePoints, offering online discounts to retailers.
- Discount on all Academy courses, trained by the very best instructors.
Operations Manager - London employer: Virgin Active
Contact Detail:
Virgin Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Virgin Active on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the brand inside out. Familiarise yourself with Virgin Active's values and how they align with your own. This will help you show that you're not just a fit for the role, but for the company culture too.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've managed teams and improved operations in the past. This will demonstrate that you can handle the responsibilities of an Operations Manager.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Manager - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in operations management and any relevant achievements that align with Virgin Active's values and standards.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about wellness and how you can contribute to our mission. Be genuine and let your personality shine through while keeping it professional.
Showcase Your Leadership Skills: As an Operations Manager, you'll be leading a team. Use your application to demonstrate your leadership style and how you've successfully managed teams in the past. We want to see your ability to nurture potential and address underperformance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining the Virgin Active family!
How to prepare for a job interview at Virgin Active
✨Know the Brand Inside Out
Before your interview, dive deep into Virgin Active's values and mission. Understand how they aim to change lives through wellness and how you can contribute to that vision as an Operations Manager. This will show your genuine interest and alignment with their goals.
✨Demonstrate Your Leadership Skills
Be ready to share specific examples of how you've successfully managed teams in the past. Highlight your experience in setting clear objectives, monitoring performance, and addressing underperformance. This will showcase your ability to lead and develop a high-performing team.
✨Emphasise Health & Safety Knowledge
Since the role involves ensuring compliance with health and safety standards, brush up on relevant regulations and best practices. Be prepared to discuss how you've implemented these in previous roles and how you would approach this at Virgin Active.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the club's operations, team dynamics, and growth opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
