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- Tasks: Lead a team to ensure top-notch facilities and safety standards at Virgin Active clubs.
- Company: Join Virgin Active, a leader in wellness and leisure experiences.
- Benefits: Enjoy 30 days annual leave, free gym membership, and discounts across Virgin brands.
- Why this job: Be part of a vibrant culture focused on personal growth and community impact.
- Qualifications: Experience in operations management or a related field is essential.
- Other info: Access to financial advice and exclusive discounts on courses and retail.
The predicted salary is between 28800 - 48000 £ per year.
Job Opportunity: Operations Manager at Virgin Active
Virgin Active is committed to changing people\’s lives for the better through wellness. Our team is dedicated to delivering a unique leisure and relaxation experience across all our clubs. We pride ourselves on incorporating Virgin Active values and maintaining the highest Brand Standards to ensure our members enjoy top facilities and service. We are seeking an Operations Manager to join our club teams, ensuring all facilities are available, well-maintained, and in excellent condition.
The Role
- Ensure the team and colleagues adhere to the highest Health & Safety Standards, Brand Standards, and Cleanliness in line with company expectations.
- Collaborate with the H&S Advisor and General Manager to ensure compliance with policies, procedures, and safety regulations.
- Proactively seek operational interventions to improve cleanliness, brand standards, and safety levels.
- Supervise and schedule team activities, controlling FTE and payroll costs within budget.
- Promote growth and development of yourself and your team by setting clear objectives, monitoring performance, and addressing underperformance.
- Fulfill Duty Shifts when required, managing staffing and facility issues throughout the club.
Experience
- Experience in operations management or a related field.
Our Perks
- 30 days annual leave (including bank holidays) and encouragement to take them.
- Access to The Peoples Pension with 3% contributions.
- Complimentary Virgin Active membership for you and a buddy, plus free membership for your children and access to Club V.
- Discounts across Virgin Active, including guest passes and 50% off PT sessions.
- Join the Virgin Family to access discounts with Virgin Atlantic, Virgin Holidays, and Virgin Media/O2.
- 20% off food and drink at KAUAI branches located in clubs.
- Access to Salary Finance for loans, savings plans, and financial advice.
- BUPA employee assistance program offering 4 free counseling sessions.
- Partnered with Dexters for complimentary corporate letting services.
- Access to ePoints for online retail discounts.
- Discounts on Academy courses trained by top instructors.
For more details, see the Operations Manager PDF .
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Operations Manager employer: Virgin Active
Contact Detail:
Virgin Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with Virgin Active's values and brand standards. Understanding their commitment to wellness and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your experience in operations management by preparing specific examples of how you've improved cleanliness, safety, or team performance in previous roles. This will demonstrate your proactive approach and problem-solving skills.
✨Tip Number 3
Network with current or former employees of Virgin Active if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Be prepared to discuss how you would handle specific operational challenges that may arise in a leisure environment. This shows your readiness to step into the role and tackle real-world issues head-on.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required experience for the Operations Manager position at Virgin Active. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in operations management. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact in previous roles.
Write a Strong Cover Letter: Your cover letter should express your passion for wellness and how you can contribute to Virgin Active's mission. Highlight specific examples from your past that showcase your ability to maintain high standards of cleanliness and safety, as well as your leadership skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Operations Manager role.
How to prepare for a job interview at Virgin Active
✨Understand the Company Culture
Before your interview, take some time to research Virgin Active's values and mission. Understanding their commitment to wellness and customer experience will help you align your answers with what they are looking for in an Operations Manager.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams, addressed underperformance, and promoted growth in previous roles. This will show that you're capable of fostering a positive team environment.
✨Emphasise Health & Safety Knowledge
Given the importance of Health & Safety standards in this role, be ready to discuss your experience with compliance and safety regulations. Highlight any relevant certifications or training you've completed that would make you a strong candidate for ensuring safety in the club.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and expectations for the Operations Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
