At a Glance
- Tasks: Ensure pool safety, supervise members, and maintain cleanliness in a fun environment.
- Company: Join Virgin Active, a leader in wellness and leisure experiences.
- Benefits: 30 days leave, free membership, discounts, and support for loans.
- Other info: Great opportunities for personal growth and development within the Virgin family.
- Why this job: Make a difference in people's lives while enjoying a vibrant workplace.
- Qualifications: Must have current lifeguard qualification and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting only the very best Lifeguards to join our Club teams, ensuring our members can use our pools and spa areas safely at all times. As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our members in the pool, as well as supporting the Operations team in keeping our clubs clean and tidy.
The Role: Responsibilities
- Incorporate a friendly, calm and approachable nature, acting quickly and effectively at all times.
- Ensure the utmost safety of our members in the pool and spa areas, taking responsibility for your own and others’ personal safety.
- Act safely at all times, completing safety checks and recording them accurately.
- Monitor water chemistry levels and clean the water when appropriate.
- Maintain the cleanliness of all areas and adhere to the high standards of Virgin Active.
- Ensure compliance with all mandatory training and health and safety requirements.
- Fulfill duty shifts when required, taking responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.
Qualifications
- Current lifeguard qualification and full registration, with either a IQL National Pool Qualification (RLSS), HABC Level 2 Award in Pool Lifeguarding (RQF) or STA Professional Award for Pool Lifeguard (RQF).
Benefits
- 30 days (including bank holidays) annual leave.
- Access to The Peoples Pension, with our contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy; free membership for your children on our Club V.
- Discounts across Virgin Active: guest passes, PT sessions, Academy courses, etc.
- Membership in the Virgin Family program, providing discounts across Virgin Group (Virgin Atlantic, Virgin Holidays, Virgin Media/O2).
- Salary Finance support for loans and savings plans.
- BUPA employer assistance programme with 4 free counselling sessions.
- Corporate letting services via Dexters – no tenant charges.
- Access to ePoints, offering online discounts to retailers.
- Discounts on Academy courses and training.
Lifeguard & Pool Safety Specialist in Northampton employer: Virgin Active
Virgin Active is an exceptional employer dedicated to enhancing lives through wellness, offering a vibrant work culture that prioritises safety and customer service. As a Lifeguard & Pool Safety Specialist, you will enjoy generous benefits including 30 days of annual leave, complimentary memberships, and access to professional development opportunities, all within a supportive environment that values teamwork and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Lifeguard & Pool Safety Specialist in Northampton
✨Tip Number 1
Get to know the Virgin Active vibe! Before your interview, check out their clubs and see how they operate. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Lifeguard, you'll be interacting with members all the time. Think about scenarios where you can demonstrate your friendly and calm nature, and be ready to share those examples during your chat.
✨Tip Number 3
Show off your lifeguard qualifications! Make sure you highlight your current certifications and any relevant training you've completed. This will reassure them that you’re ready to keep their members safe right from day one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the Virgin Active family. Don’t miss out on this opportunity!
We think you need these skills to ace Lifeguard & Pool Safety Specialist in Northampton
Some tips for your application 🫡
Show Your Passion:Let your love for swimming and customer service shine through in your application. We want to see how your enthusiasm aligns with our mission of providing a unique leisure experience.
Highlight Relevant Qualifications:Make sure to clearly list your lifeguard qualifications and any relevant training. We’re looking for the best, so don’t hold back on showcasing your skills!
Be Personable:Incorporate a friendly tone in your written application. We value a calm and approachable nature, so let your personality come through in your words.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey!
How to prepare for a job interview at Virgin Active
✨Know Your Lifeguard Essentials
Make sure you brush up on your lifeguard qualifications and any relevant safety protocols. Be ready to discuss your experience with water safety, monitoring water chemistry, and how you handle emergencies. This shows you're not just qualified but also passionate about keeping members safe.
✨Show Off Your Customer Service Skills
Virgin Active values great customer service, so think of examples where you've gone above and beyond for customers. Whether it’s a time you helped someone feel more comfortable in the pool or resolved an issue, share those stories to highlight your friendly and approachable nature.
✨Demonstrate Team Spirit
As a Lifeguard, you'll be part of a team that keeps the club running smoothly. Prepare to talk about your experiences working in teams, how you communicate effectively, and how you support your colleagues. This will show that you can contribute positively to the club environment.
✨Be Ready for Practical Scenarios
Expect some situational questions or even practical assessments during your interview. Think through how you would respond to various scenarios, like a member needing assistance or a safety check that reveals an issue. This will demonstrate your quick thinking and ability to act effectively under pressure.
