Membership Sales & Experience Lead

Membership Sales & Experience Lead

Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Virgin Active

At a Glance

  • Tasks: Lead the Experience Team and ensure exceptional service delivery for members.
  • Company: Join Virgin Active, a vibrant fitness community in Greater London.
  • Benefits: 30 days annual leave, free membership, and discounts across Virgin Group.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Make a difference in people's fitness journeys while hitting sales targets.
  • Qualifications: Strong people management skills and proven sales experience required.

The predicted salary is between 35000 - 45000 £ per year.

Virgin Active in Greater London is looking for a Sales Membership Manager to lead the Experience Team. You will ensure exceptional service delivery, manage membership inquiries, and meet all sales budgets by tracking performance metrics.

The ideal candidate has strong people management skills, a proven track record in sales, and experience in KPI-driven environments.

Enjoy perks like 30 days of annual leave, complimentary membership, and discounts across Virgin Group.

Membership Sales & Experience Lead employer: Virgin Active

Virgin Active in Greater London is an exceptional employer that prioritises employee well-being and professional growth. With a vibrant work culture that encourages teamwork and innovation, employees enjoy generous benefits such as 30 days of annual leave, complimentary membership, and exclusive discounts across the Virgin Group, making it a rewarding place to build a career in the fitness industry.

Virgin Active

Contact Details:

Virgin Active Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Membership Sales & Experience Lead

Tip Number 1

Network like a pro! Reach out to your connections in the fitness industry or even those who work at Virgin Active. A friendly chat can sometimes lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for the interview by researching Virgin Active's values and culture. We want to see how you can fit into their team, so think about how your experience aligns with their mission of exceptional service delivery.

Tip Number 3

Showcase your sales achievements! Be ready to discuss specific metrics you've hit in previous roles. We love numbers, and so do employers—make sure you highlight your success in KPI-driven environments.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are eager to join our team.

We think you need these skills to ace Membership Sales & Experience Lead

People Management Skills
Sales Skills
KPI Management
Performance Tracking
Customer Service Excellence
Team Leadership
Communication Skills

Some tips for your application 🫡

Show Your Sales Savvy:When you're writing your application, make sure to highlight your sales experience. We want to see how you've smashed targets in the past and how you can bring that energy to our team!

People Skills Matter:As a Membership Sales & Experience Lead, you'll be managing a team. So, let us know about your people management skills! Share examples of how you've motivated and developed others in your previous roles.

Metrics Are Key:Since this role is all about KPIs, don’t forget to mention any performance metrics you've tracked in your past jobs. We love numbers, so show us how you've used data to drive success!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to get your application and for you to stay updated on your progress. Let’s make it happen!

How to prepare for a job interview at Virgin Active

Know Your Numbers

Since the role is all about meeting sales budgets and tracking performance metrics, make sure you brush up on your sales figures and KPIs. Be ready to discuss your past achievements in sales and how you’ve met or exceeded targets.

Showcase Your People Skills

As a Membership Sales & Experience Lead, strong people management skills are crucial. Prepare examples of how you've successfully led teams or improved customer experiences. Think about specific situations where your leadership made a difference.

Research Virgin Active

Familiarise yourself with Virgin Active’s values, culture, and what sets them apart in the fitness industry. This will not only help you answer questions but also show your genuine interest in the company and its mission.

Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, sales strategies, and how success is measured in this role. This shows that you’re engaged and serious about contributing to their goals.