At a Glance
- Tasks: Create meaningful connections and enhance member experiences at our wellness club.
- Company: Join Virgin Active, a leading wellness brand focused on member engagement.
- Benefits: Enjoy a vibrant work environment, competitive pay, and wellness perks.
- Other info: Dynamic team atmosphere with opportunities for personal growth.
- Why this job: Be the heartbeat of the club and make a real difference in members' lives.
- Qualifications: Passion for hospitality and excellent communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Virgin Active in the United Kingdom is seeking a Member Journey Host to join our Member Experience & Hospitality Team.
You will be the warm heartbeat of the club, building connections and turning everyday interactions into meaningful moments that keep members engaged.
Your role includes creating emotional connections, supporting re-engagement, coordinating with PTs and wellness services, and delivering daily “Hum” moments that delight members.
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We think you need these skills to ace Member Experience Concierge — Engaging Wellness Club
Interpersonal Skills
Customer Service
Emotional Intelligence
Engagement Strategies
Communication Skills
Coordination Skills
Relationship Building
