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- Tasks: Lead a team to deliver exceptional customer service and maintain high food safety standards.
- Company: Join KAUAI, part of the Virgin Active brand, passionate about health and wellbeing.
- Benefits: 28 days leave, pension fund, 50% meal discount, and free Virgin Active membership.
- Why this job: Be part of a vibrant team making healthy eating exciting and accessible.
- Qualifications: Experience in customer service and a positive, team-oriented attitude.
- Other info: Opportunity to train new recruits and grow within a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
KAUAI, part of the Virgin Active brand, is passionate about health and wellbeing, delivering the very best in food and nutrition. We serve the best quality ingredients, bringing our customers real food that is, where possible, free of GMOs and has no additives, preservatives, artificial colourants, and flavourants. We make health and healthy eating habits accessible and exciting.
What qualities does a Team Member need to join KAUAI?
- A friendly, calm, and approachable nature with the ability to act quickly and effectively.
- Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service.
- Excellent attention to detail – nothing gets by without you noticing!
- Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately.
- Confident in your own ability to keep customer satisfaction at a high.
- Acting as a member of one team with one goal.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to:
- Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service.
- Good ability to carry out instructions from management.
- Ensure all food safety controls are maintained and checklists.
- Prepare orders for smoothies and juices, coffee, and food.
- A customer-oriented positive attitude; good customer service is essential.
- Work timeously in various positions.
- Assist management and other crew members in working together as a team.
- Ensure high personal hygiene standards are followed at all times.
- Practise “Clean as You Go” at all times and ensure consistently high hygiene standards in the store.
- Assist in training up new recruits as per the brand standards and requirements.
- Ensure continuous awareness of all promotions, product standards, and specifications.
EXPERIENCE: Six months to one year related experience and/or training. Espresso Machine knowledge is handy.
OUR PERKS: Leave – 28 days, Pension fund, 50% discount on Kauai meals while on duty, Complimentary Virgin Active membership for yourself.
Supervisor in London employer: Virgin Active
Contact Detail:
Virgin Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out KAUAI's vibe and values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since KAUAI is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for a customer. Share these stories during your chat!
✨Tip Number 3
Show off your teamwork spirit! KAUAI values collaboration, so be ready to discuss how you've worked well with others in previous roles. Highlight your ability to support your teammates and contribute to a positive work environment.
✨Tip Number 4
Don't forget to follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Your Passion for Health: When writing your application, let your enthusiasm for health and wellbeing shine through. We want to see that you share our passion for real food and nutrition, so don’t hold back on expressing why this matters to you!
Highlight Your Customer Service Skills: Make sure to emphasise your experience in providing excellent customer service. We’re looking for friendly and approachable individuals, so share examples of how you've gone above and beyond to ensure customer satisfaction.
Attention to Detail is Key: We love candidates who notice the little things! In your application, mention any experiences where your attention to detail made a difference, whether it’s in food safety or maintaining high hygiene standards.
Teamwork Makes the Dream Work: At KAUAI, we believe in working together as one team. In your written application, highlight your ability to collaborate with others and how you’ve contributed to a positive team environment in the past.
How to prepare for a job interview at Virgin Active
✨Know Your Stuff
Before the interview, make sure you’re familiar with KAUAI’s values and offerings. Brush up on their commitment to health and nutrition, and be ready to discuss how you can contribute to their mission of providing quality food without additives.
✨Show Your Enthusiasm
KAUAI is looking for dedicated and driven individuals. During the interview, let your passion for health and customer service shine through. Share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
✨Demonstrate Team Spirit
Since teamwork is crucial at KAUAI, be prepared to talk about your experiences working in a team. Highlight instances where you collaborated effectively with others to achieve a common goal, and how you can help train new recruits.
✨Attention to Detail Matters
With a focus on food safety and hygiene, it’s essential to showcase your attention to detail. Be ready to discuss how you maintain high standards in your work, whether it’s following safety checks or ensuring cleanliness in the workplace.
