At a Glance
- Tasks: Lead a dynamic team, manage store operations, and ensure top-notch customer service.
- Company: Join KAUAI, a vibrant brand focused on fresh food and great experiences.
- Benefits: Enjoy 30 days annual leave, pension fund, and 50% discount on meals.
- Why this job: Be a leader in a fast-paced environment and make a real impact.
- Qualifications: 3 years of experience, strong leadership skills, and a passion for food.
- Other info: Perfect for those who thrive under pressure and love teamwork.
The predicted salary is between 28800 - 43200 Β£ per year.
Seeking dedicated, determined and driven individuals to manage the overall operations of the store, staff and ensure Operational Excellence.
- Plans and prepares work schedules and assigns crew members to specific duties.
- Ensures store staff are trained and competent in assigned areas implementing correct procedures to be followed.
- Directs compliance of crew with established company policies and procedures.
- Addresses gaps/concerns identified through store audit.
- Maintains appropriate staffing levels.
- Provides leadership, coaching, development and motivates crew members.
- Is a people's person with good customer service ability.
- Timeously completes management tasks and checks.
- Maintains appropriate stock levels through ordering, receiving and rotation processes.
- Ensures correct portioning standards are followed for all products and services.
- Performs regular stock-take procedures and readily addresses variances.
- Executes sales promotion activities and directs crew members for merchandise displays.
- Manages controllable cost against set budgets for the store.
- Monitors expenditure of all costs within the store, ensuring all budgets adhered to.
- Recruits and interviews all General Crew and Cashiers in line with KAUAI recruitment processes and KAUAI ambassador criteria, and with assistance from HR.
- Addresses complaints and resolves problems.
- A friendly, calm and approachable nature with the ability to act quickly and effectively.
- Excellent attention to detail - nothing gets by without you noticing!
- Consistently acts in a safe manner, knowing the importance of completing safety checks and recording them accurately.
- Confident in your own ability to act as a leader and an ambassador of the KAUAI brand.
- Performs well under pressure in an organised manner.
- Acts as a member of one team with one goal.
- Three years related experience and/or training.
- Espresso Machine knowledge handy.
- Knowledge of food preparation.
- Food Hygiene Certification.
30 days annual leave, Pension fund, 50% discount on Kauai meals while on duty.
Store Manager (Kensington610) in London employer: Virgin Active
Contact Detail:
Virgin Active Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Store Manager (Kensington610) in London
β¨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on KAUAI and its values. This way, you can show how your leadership style aligns with their mission and how you can contribute to their operational excellence.
β¨Tip Number 2
Practice your people skills! As a Store Manager, you'll need to motivate and lead your crew effectively. Think of examples from your past experiences where you've successfully managed a team or resolved conflicts, and be ready to share those during your interview.
β¨Tip Number 3
Show off your attention to detail! During the interview, highlight your experience with stock management and compliance. Discuss how you've previously addressed gaps in operations or improved processes, as this will demonstrate your capability to maintain high standards at KAUAI.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the KAUAI team and ready to take on the responsibilities of a Store Manager.
We think you need these skills to ace Store Manager (Kensington610) in London
Some tips for your application π«‘
Show Your Leadership Skills: As a Store Manager, we want to see your leadership style shine through in your application. Share examples of how you've motivated and developed your team in the past β itβll show us youβre the right fit for our crew!
Be Detail-Oriented: We love candidates who pay attention to detail! Make sure your application is free from typos and clearly outlines your relevant experience. Highlight any specific achievements that demonstrate your ability to maintain operational excellence.
Tailor Your Application: Donβt just send a generic application! We appreciate when applicants take the time to tailor their CV and cover letter to our job description. Mention your experience with stock management and customer service to catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining the KAUAI family!
How to prepare for a job interview at Virgin Active
β¨Know the Store Inside Out
Before your interview, make sure you research the store's operations and values. Familiarise yourself with KAUAI's menu, customer service standards, and any recent promotions. This will show your dedication and help you answer questions more confidently.
β¨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed staff, resolved conflicts, or improved team performance. Be ready to discuss how you can apply these skills at KAUAI.
β¨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of scenarios related to staffing issues, customer complaints, or stock management. Practising your responses will help you articulate your thought process during the interview.
β¨Highlight Your Attention to Detail
The job requires excellent attention to detail, so be prepared to discuss how you ensure compliance with company policies and maintain stock levels. Share specific examples of how you've implemented procedures in previous roles to avoid discrepancies and improve operational excellence.