At a Glance
- Tasks: Design engaging web experiences that blend digital and physical touchpoints for our members.
- Company: Join Virgin Active, a leader in wellness and leisure, dedicated to transforming lives.
- Benefits: Enjoy 25 days annual leave, complimentary gym membership, and private healthcare.
- Other info: Hybrid role with excellent career growth and collaboration opportunities.
- Why this job: Be part of a dynamic team shaping the future of web design in wellness.
- Qualifications: Strong web design experience, Figma skills, and a passion for user journeys.
The predicted salary is between 51750 - 63250 £ per year.
Job Description
Virgin Active are committed to changing people's lives for the better through wellness.
Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs.
All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.
We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world class member experience.
We are looking for a Product Designer to join our Digital & Tech Transformation department. \n The role reports directly to the Group Head of Digital Design, who reports directly to the Chief Digital & Technology Officer.
The team operates like a startup, with close collaboration between design, product, and engineering.
Together, the team aims to meaningfully blend the member experience across digital and physical touchpoints. \n We are looking for a Senior Web Designer with exceptional digital craft, strong commercial instincts, and a deep understanding of how premium brand experiences translate into effective web journeys. \n This is a hands-on role for someone who can take a global website from strategy into execution, balancing brand expression, usability, conversion, accessibility, localisation, and technical feasibility.
You will help shape the future Virgin Active web experience across key journeys, including club discovery, membership exploration, joining online, campaign landing pages, content pages, and ongoing website optimisation. \n This role is ideal for a designer who understands that great web design is not only visual.
It is structure, clarity, interaction, performance, accessibility, storytelling, and commercial effectiveness working together.
You will not only create attractive pages.
You will be expected to think deeply about journeys, systems, content structure, interaction, accessibility, conversion, and long-term maintainability. \n This is a hybrid role requiring three days per week in our office in London, EC4V 2AR. \n Experience Required \n You will bring strong experience in web design, responsive design, digital brand expression, and high-quality interface craft.
You should be comfortable working across the full design process, from early exploration to final production-ready design. \n You will need to demonstrate: \n \n
- Strong visual design taste and digital craft. \n
- Experience designing responsive websites across desktop and mobile web. \n
- Strong understanding of layout, typography, hierarchy, spacing, imagery, motion, and interaction. \n
- Ability to design commercially effective user journeys. \n
- Experience working with design systems and reusable components. \n
- Strong Figma capability. \n
- Ability to work closely with engineers and understand technical constraints. \n
- Ability to collaborate with brand, marketing, content, product, and commercial stakeholders. \n
- Good understanding of accessibility and inclusive design. \n
- Ability to create polished, production-ready design documentation. \n
- Confidence presenting design decisions clearly and constructively. \n
- High attention to detail and strong ownership of design quality. \n \n Experience in fitness, wellness, hospitality, lifestyle, travel, retail, or premium consumer brands would be valuable, but is not essential. \n Ways of Working \n This role is 100% hands-on and web-focused.
You will be expected to move fluidly between concept design, responsive UI design, design system thinking, stakeholder collaboration, and delivery support. \n You will work closely with the Group Head of Digital Design and partner with product, engineering, brand, marketing, and content teams to deliver a web experience that can scale across all Virgin Active territories.
The team includes research capability that this role can leverage, without being required to actively perform research activities. \n Our Perks \n \n
- 25 days (excluding bank holidays) annual leave, plus a Celebration Day – and we want you take them \n
- Access to The Peoples Pension, with our contributions at 3% OR Access to Scottish Widows Pension with us matching contributions up 5% \n
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V. \n
- Private Dental and Healthcare Insurance – your physical health is important, and we want you to have the access to healthcare should you require it. \n
- Life Assurance 4x your salary – which we hope you will not need. \n
- We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions. \n
- You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n
- Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs. \n
- Managing finances can be difficult, so we offer access to Salary Finance.
They can support you with loans and savings plans, as well as help you become a personal finance expert. \n
- Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions. \n
- We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges. \n
- Access to e Points, offering loads of online discounts to retailers. \n
- Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructor \n
Product Designer (Web) - London employer: Virgin Active
At Virgin Active, we pride ourselves on being an exceptional employer that fosters a vibrant and health-focused work culture. As a Wellness Café Team Member at KAUAI in the UK, you'll enjoy a supportive environment that encourages personal growth, offers competitive benefits like staff discounts and complimentary gym memberships, and promotes teamwork among passionate individuals dedicated to enhancing customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Product Designer (Web) - London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Virgin Active for a Product Designer (Web) - London, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Virgin Active before they go live!
We think you need these skills to ace Product Designer (Web) - London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Product Designer (Web) - London at Virgin Active, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Virgin Active does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Virgin Active. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Virgin Active.
How to prepare for a job interview at Virgin Active
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Virgin Active, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Virgin Active might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Virgin Active!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Virgin Active is looking for.
