At a Glance
- Tasks: Design innovative digital products that enhance member experiences across platforms.
- Company: Join Virgin Active, a leader in wellness and leisure.
- Benefits: Enjoy 25 days annual leave, complimentary gym membership, and health insurance.
- Other info: Hybrid role with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team shaping the future of fitness and wellness.
- Qualifications: Strong design experience with a focus on user-centred solutions and modern tools.
The predicted salary is between 50000 - 65000 £ per year.
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world class member experience. We are looking for three Product Designers to join our Digital & Tech Transformation department.
There are three open roles requiring the following specialisms:
- Conversational design skills
- Data-visualisation design skills
- Complex booking design skills
These roles report directly to the Group Head of Digital Design, who reports directly to the Chief Digital & Technology Officer. The team operates like a start up, with close collaboration between design, product, and engineering. Together, the team aims to meaningfully blend the member experience across digital and physical touchpoints.
These roles are 100% hands-on and mobile-focused. Candidates are expected to apply human-centred problem-solving and demonstrate senior-level proficiency across the end-to-end product design process. The team includes research capability that these roles can leverage, without being required to actively perform research activities.
These are hybrid roles requiring three days per week in our office in London, EC4V 2AR.
Experience Required
- Strong experience designing consumer digital products and delivering impact in live environments.
- A portfolio demonstrating systems thinking, end-to-end journeys and behaviourally informed design.
- High capability in interaction design, visual craft and systems thinking, with strong attention to detail.
- Confidence using research insights and behavioural data to shape design decisions.
- High proficiency with Figma and modern design tools.
- Ability to create clarity, frame problems and drive alignment across cross-functional partners.
- Strong communication skills with the ability to explain rationale, priorities and trade-offs clearly.
- A mindset focused on behaviour change, quality craft, continuous learning and raising the bar.
Our Perks
- 25 days (excluding bank holidays) annual leave, plus a Celebration Day – and we want you to take them.
- Access to The Peoples Pension, with our contributions at 3% OR Access to Scottish Widows Pension with us matching contributions up to 5%.
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
- Private Dental and Healthcare Insurance – your physical health is important, and we want you to have access to healthcare should you require it.
- Life Assurance 4x your salary – which we hope you will not need.
- We want you to love Virgin Active like we do, so you get discounts across Virgin Active – everything from guest passes to 50% off PT sessions.
- You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
- Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
- Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
- Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
- We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
- Access to ePoints, offering loads of online discounts to retailers.
- Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.
Product Designer - London employer: Virgin Active
Virgin Active is an exceptional employer that prioritises the well-being and growth of its team members, offering a vibrant work culture that fosters collaboration and innovation. With generous benefits such as 25 days of annual leave, complimentary gym memberships, and access to private healthcare, employees are supported both personally and professionally. Located in the heart of London, our hybrid roles allow for flexibility while being part of a dynamic team dedicated to enhancing member experiences through cutting-edge design.
StudySmarter Expert Advice🤫
We think this is how you could land Product Designer - London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend design meetups, and connect with fellow designers on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work, especially projects that demonstrate your skills in conversational design, data visualisation, and complex booking systems. Tailor it to reflect the values of Virgin Active.
✨Tip Number 3
Prepare for interviews by practising common design questions and scenarios. Be ready to discuss your design process, how you use research insights, and how you collaborate with cross-functional teams. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Virgin Active family. Don’t miss out!
We think you need these skills to ace Product Designer - London
Some tips for your application 🫡
Show Off Your Portfolio:Make sure to include a link to your portfolio that showcases your best work. We want to see your design skills in action, so highlight projects that demonstrate your systems thinking and end-to-end journeys.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect how your experience aligns with our values and the specific role. We love seeing candidates who understand what we’re all about.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate strong communication skills, so make sure you explain your design rationale and decisions without waffling on.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Virgin Active
✨Know Your Design Tools Inside Out
Make sure you're well-versed in Figma and any other modern design tools mentioned in the job description. Bring your portfolio along and be ready to discuss specific projects where you used these tools to create impactful designs.
✨Showcase Your Problem-Solving Skills
Prepare to discuss how you've applied human-centred problem-solving in your previous roles. Think of examples where you framed problems clearly and drove alignment with cross-functional teams, as this is crucial for the Product Designer role.
✨Demonstrate Your Understanding of User Experience
Be ready to talk about your experience designing consumer digital products. Highlight your ability to use research insights and behavioural data to inform your design decisions, as this will show that you can blend the member experience across digital and physical touchpoints.
✨Communicate Clearly and Confidently
Strong communication skills are key for this role. Practice explaining your design rationale, priorities, and trade-offs clearly. This will help you stand out as someone who can effectively collaborate with others in the team.
