At a Glance
- Tasks: Oversee daily operations, ensuring top-notch facilities and safety standards for our members.
- Company: Join Virgin Active, a leader in wellness and leisure experiences.
- Benefits: 30 days annual leave, free membership for kids, and discounts across Virgin Group.
- Other info: Enjoy a supportive team culture with excellent development opportunities.
- Why this job: Make a real difference in people's lives while growing your career in a vibrant environment.
- Qualifications: Experience in operations management or related field is essential.
The predicted salary is between 29700 - 36300 £ per year.
Virgin Active are committed to changing peoples lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Operations Manager to join our Club teams, to ensure all facilities are available to members at all times and are in excellent condition.
The Operations Manager is responsible for for ensuring smooth daily operations of the Club.
Ensuring the Team and colleagues adhere to the highest Health & Safety Standards, Brand Standards & Cleanliness in line with the Brand expectations.
Collaborating with the H&S Advisor and the General Manger to ensure compliance with company policies, procedures, and health and safety regulations and updates.
Being proactive in seeking operational interventions to ensure compliance and improve the club's cleanliness, brand standards and safety levels.
Supervising and scheduling the activities of the team ensuring Full Time Equivalent and payroll costs are controlled within budget.
Championing growth and development of yourself and your team, setting clear objects, expectations and monitoring the team performance throughout the year. Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.
Experience in operations management or a related field.
30 days (including bank holidays) annual leave – and we want you take them
~ Access to The Peoples Pension, with our contributions at 3%
~ You can also get free membership for your children too, ability to take advantage of our Club V.
~ We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.
~ You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
~ Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
~ They can support you with loans and savings plans, as well as help you become a personal finance expert.
~ Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
~ We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
~ Access to ePoints, offering loads of online discounts to retailers.
~ Well VA offer discount on all their Academy courses, trained by the very best instructors.
Operations Manager - Health Club in London employer: Virgin Active
At Virgin Active, we pride ourselves on being an exceptional employer that fosters a vibrant and health-focused work culture. As a Wellness Café Team Member at KAUAI in the UK, you'll enjoy a supportive environment that encourages personal growth, offers competitive benefits like staff discounts and complimentary gym memberships, and promotes teamwork among passionate individuals dedicated to enhancing customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Health Club in London
✨Show Your Expertise in the Gym
Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!
✨Engage on Social Media
Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like Virgin Active.
✨Connect with Local Gyms and Fitness Studios
Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If Virgin Active is in your area, dropping by could be a golden opportunity!
✨Make Your Application Stand Out
When applying to places like Virgin Active, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!
We think you need these skills to ace Operations Manager - Health Club in London
Some tips for your application 🫡
Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.
How to prepare for a job interview at Virgin Active
✨Showcase Your Knowledge of Fitness Trends
Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at Virgin Active.
✨Demonstrate Your Client Management Skills
Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at Virgin Active.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.
✨Get to Know Virgin Active's Clientele
Since it's a full-time gig, understanding the specific clientele Virgin Active caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.
