Member Experience & Engagement Lead in London

Member Experience & Engagement Lead in London

London Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Virgin Active

At a Glance

  • Tasks: Lead initiatives to enhance member experience and engagement through data analysis and team coaching.
  • Company: Join Virgin Active, a leader in wellness and fitness in Greater London.
  • Benefits: Enjoy 30 days annual leave, free membership, and exclusive discounts.
  • Other info: Flexible working hours with opportunities for personal and professional growth.
  • Why this job: Transform lives through wellness while fostering a vibrant storytelling culture.
  • Qualifications: Strong leadership skills and a passion for hospitality and member engagement.

The predicted salary is between 40000 - 50000 Β£ per year.

Virgin Active in Greater London seeks an enthusiastic leader dedicated to transforming lives through wellness. The ideal candidate will drive exceptional hospitality and member engagement by analyzing data, coaching the team, and ensuring brand standards are consistently met.

This role encompasses leading initiatives to foster a storytelling culture and improve service quality, while maintaining flexible working hours.

Competitive benefits include 30 days annual leave, complimentary membership, and discounts across services.

Member Experience & Engagement Lead in London employer: Virgin Active

Virgin Active in Greater London is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that encourages flexibility and creativity, employees benefit from 30 days of annual leave, complimentary membership, and exclusive discounts, all while playing a pivotal role in transforming lives through wellness. The company fosters growth opportunities through coaching and data-driven initiatives, making it an ideal place for those passionate about hospitality and member engagement.

Virgin Active

Contact Details:

Virgin Active Recruitment Team

We think you need these skills to ace Member Experience & Engagement Lead in London

Leadership
Data Analysis
Coaching
Hospitality Management
Brand Standards Compliance
Service Quality Improvement
Storytelling