Member Experience Concierge in London

Member Experience Concierge in London

London Full-Time No working from home possible
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Virgin Active in London is seeking a Member Journey Host to join the Acquisitions team. You will act as the welcoming heartbeat of the club, building emotional connections and guiding members through personalised outreach and community engagement.

The role involves daily service huddles, re‑engagement strategies, and smooth collaboration with fitness staff to ensure memorable guest experiences. 40 hours weekly, full time.

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Member Experience Concierge in London employer: Virgin Active

At Virgin Active, we pride ourselves on being an excellent employer, fostering a vibrant work culture that champions innovation and collaboration. As a Senior Cloud & AI Solutions Architect, you will have the opportunity to shape our digital transformation while enjoying comprehensive benefits, professional development opportunities, and a supportive environment that values your contributions. Located in a dynamic setting, you'll be part of a forward-thinking team dedicated to enhancing social wellness through technology.

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Contact Details:

Virgin Active Recruitment Team