Virgin Active is expanding as a Social Wellness Club and seeks an Experience & Operations Manager to lead the Member Journey Host and Duty Manager teams. You will drive hospitality, safety and operational standards across the club, working closely with the General Manager to enhance member experiences and retention.
The role requires strong leadership, customer-service excellence and budget awareness, with flexibility to work evenings, weekends and holidays as needed.
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Head of Member Experience & Club Operations in London employer: Virgin Active
At Virgin Active, we pride ourselves on being an excellent employer, fostering a vibrant work culture that champions innovation and collaboration. As a Senior Cloud & AI Solutions Architect, you will have the opportunity to shape our digital transformation while enjoying comprehensive benefits, professional development opportunities, and a supportive environment that values your contributions. Located in a dynamic setting, you'll be part of a forward-thinking team dedicated to enhancing social wellness through technology.
