At a Glance
- Tasks: Supervise pool safety and maintain cleanliness while providing excellent customer service.
- Company: Join Virgin Active, a leader in wellness and leisure experiences.
- Benefits: 30 days annual leave, complimentary membership, and discounts across Virgin Group.
- Other info: Access to mental health support and financial advice for your wellbeing.
- Why this job: Make a real difference in people's lives while enjoying a fun and active environment.
- Qualifications: Must hold a current Lifeguard qualification.
The predicted salary is between 20000 - 25000 € per year.
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting only the very best Lifeguards to join our Club teams, to ensure our members can use our pools and spa areas safely at all times.
As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our members in the pool, as well as supporting the Operations team in keeping our clubs clean and tidy.
The Role:
- Incorporating a friendly, calm and approachable nature with the ability to act quickly and effectively at all times.
- Ensuring the utmost safety of our members in the pool and spa areas, taking responsibility for your own personal safety and that of others.
- Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately.
- Monitoring water chemical levels and cleaning the water when appropriate.
- Maintaining the cleanliness of all areas and adhering to the high standards of Virgin Active.
- Responsibility for compliance with all mandatory training and health and safety.
- Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.
Qualifications
You have a current Lifeguard qualification and be fully registered, with either an IQL National Pool Qualification (RLSS), HABC Level 2 Award in Pool Lifeguarding (RQF) or STA Professional Award for Pool Lifeguard (RQF) qualification.
Our Perks
- 30 days (including bank holidays) annual leave – and we want you to take them.
- Access to The Peoples Pension, with our contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
- Discounts across Virgin Active – everything from guest passes to 50% off PT sessions.
- Join Virgin Family - communicate with colleagues across Virgin Group, with many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
- Access to Salary Finance for loans and savings plans.
- BUPA employer assistance programme with 4 free counselling sessions.
- Complimentary corporate letting services through Dexters.
- Access to ePoints, offering online discounts to retailers.
- Discount on all Academy courses, trained by the very best instructors.
Lifeguard - Salford Quays employer: Virgin Active
Virgin Active is an exceptional employer, dedicated to enhancing the wellness of its members while fostering a supportive and vibrant work culture. As a Lifeguard at our Salford Quays location, you will enjoy generous benefits such as 30 days of annual leave, complimentary memberships for you and your family, and access to mental health support, all within a team that values safety, professionalism, and personal growth. Join us to be part of a community that prioritises both employee well-being and outstanding service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Lifeguard - Salford Quays
✨Tip Number 1
Get to know the company culture! Before your interview, check out Virgin Active's social media and website. This will help you understand their values and how you can fit in, making it easier to show off your passion for wellness and customer service.
✨Tip Number 2
Practice your lifeguard skills! Make sure you're up to date with safety checks and water quality monitoring. Being able to discuss these topics confidently during your interview will show that you take your responsibilities seriously and are ready to keep members safe.
✨Tip Number 3
Be prepared to share your experiences! Think of examples where you've demonstrated a calm and friendly approach under pressure. This will help you stand out as someone who can handle the demands of the role while ensuring a great experience for members.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and perks that come with being part of the Virgin Active family.
We think you need these skills to ace Lifeguard - Salford Quays
Some tips for your application 🫡
Show Your Passion:Let your love for swimming and customer service shine through in your application. We want to see how your enthusiasm aligns with our mission to create a unique leisure experience for our members.
Highlight Relevant Qualifications:Make sure to clearly list your current Lifeguard qualifications. We’re looking for candidates with the right certifications, so don’t hold back on showcasing your skills!
Be Personable:Incorporate a friendly tone in your written application. We value a calm and approachable nature, so let your personality come through while maintaining professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Virgin Active!
How to prepare for a job interview at Virgin Active
✨Know Your Stuff
Before the interview, brush up on your lifeguard qualifications and any relevant safety protocols. Be ready to discuss your experience in monitoring water quality and ensuring safety in pool environments. This shows you’re not just qualified, but also passionate about keeping members safe.
✨Show Off Your Customer Service Skills
Virgin Active values great customer service, so think of examples where you've gone above and beyond for customers. Whether it’s a time you helped someone feel more comfortable at the pool or resolved an issue, share these stories to highlight your friendly and approachable nature.
✨Demonstrate Team Spirit
As a Lifeguard, you'll be part of a team. Prepare to talk about how you’ve worked collaboratively in previous roles. Mention any experiences where you supported your colleagues or contributed to maintaining a clean and safe environment, as this aligns with Virgin Active's commitment to high standards.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the club's approach to member safety or how they support their staff's professional development. This shows your genuine interest in the role and helps you understand if it's the right fit for you.