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For Companies At a Glance
- Tasks: Supervise pool safety and maintain cleanliness while providing excellent customer service.
- Company: Join Virgin Active, a leader in wellness and leisure experiences.
- Benefits: 30 days annual leave, complimentary membership, and discounts across Virgin Group.
- Why this job: Make a difference in people's lives while enjoying a fun and active work environment.
- Qualifications: Must hold a current Lifeguard qualification.
- Other info: Access to mental health support and financial advice for your wellbeing.
Overview
Virgin Active are committed to changing people\’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Lifeguards to join our Club teams, to ensure our members an use our pools and spa areas safely at all times. As a Lifeguard your passion for swimming and love of great customer service will shine through when supervising our members in the pool, as well as supporting the Operations team in keeping our clubs clean and tidy.
The Role
- Incorporating a friendly, calm and approachable nature with the ability to act quickly and effectively at all times.
- Ensuring the upmost safety of our members in the pool and spa areas, taking responsibility for your own personal safety and that of others.
- Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately.
- Monitoring water chemical water levels and cleaning the water when appropriate.
- Maintaining the cleanliness of all areas and adhere to the high standards of Virgin Active.
- Responsibility for compliance with all mandatory training and health and safety.
- Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.
Qualifications
- You have a current Lifeguard qualification and be fully registered, with either a IQL National Pool Qualification (RLSS), HABC Level 2 Award in Pool Lifeguarding (RQF) or STA Professional Award for Pool Lifeguard (RQF) qualification.
Benefits
- 30 days (including bank holidays) annual leave – and we want you take them
- Access to The Peoples Pension, with our contributions at 3%
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
- We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.
- You will join Virgin Family – where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
- Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
- Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
- We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
- Access to ePoints, offering loads of online discounts to retailers.
- Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.
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Lifeguard (Salford Qu634) employer: Virgin Active
Contact Detail:
Virgin Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard (Salford Qu634)
✨Tip Number 1
Get to know the Virgin Active vibe! Before your interview, check out their clubs and see how they operate. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Lifeguard, you'll be interacting with members all the time. Think about how you can make their experience better and be ready to share examples during your chat.
✨Tip Number 3
Show off your Lifeguard qualifications! Make sure you highlight your current certifications and any relevant training you've done. This is your chance to prove you're the best fit for keeping everyone safe in the pool.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Lifeguard (Salford Qu634)
Some tips for your application 🫡
Show Your Passion: Let your love for swimming and customer service shine through in your application. We want to see how your enthusiasm aligns with our mission to create a unique leisure experience for our members.
Highlight Your Qualifications: Make sure to clearly mention your current Lifeguard qualification and any relevant training. We’re looking for candidates who meet the standards, so don’t hold back on showcasing your credentials!
Be Personable: In your written application, adopt a friendly and approachable tone. We value team members who can connect with our members, so let your personality come through in your writing.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you started on this exciting journey!
How to prepare for a job interview at Virgin Active
✨Know Your Lifeguard Skills
Make sure you brush up on your lifeguarding skills and qualifications before the interview. Be ready to discuss your experience with water safety, monitoring chemical levels, and any relevant training you've completed. This shows that you're not just qualified, but also passionate about keeping members safe.
✨Emphasise Customer Service
Virgin Active values great customer service, so think of examples where you've gone above and beyond for customers. Whether it’s a time you helped someone feel more comfortable in the pool or resolved an issue, sharing these stories will highlight your friendly and approachable nature.
✨Demonstrate Team Spirit
As a Lifeguard, you'll be part of a team, so it's important to show that you can work well with others. Prepare to talk about how you've collaborated with colleagues in the past, whether in a lifeguarding role or another job. This will help convey that you’re a team player who can contribute positively to the club environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the club's safety protocols, team dynamics, or opportunities for further training. This shows your genuine interest in the role and helps you understand if Virgin Active is the right fit for you.
