At a Glance
- Tasks: Supervise pool safety and maintain cleanliness while providing excellent customer service.
- Company: Join Virgin Active, a leader in wellness and leisure experiences.
- Benefits: 30 days annual leave, complimentary membership, and discounts across Virgin Group.
- Other info: Access to mental health support and financial advice for your wellbeing.
- Why this job: Make a real difference in people's lives while enjoying a fun and active environment.
- Qualifications: Current Lifeguard qualification required.
The predicted salary is between 12 - 16 £ per hour.
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting only the very best Lifeguards to join our Club teams, to ensure our members can use our pools and spa areas safely at all times.
As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our members in the pool, as well as supporting the Operations team in keeping our clubs clean and tidy.
The Role:
- Incorporating a friendly, calm and approachable nature with the ability to act quickly and effectively at all times.
- Ensuring the utmost safety of our members in the pool and spa areas, taking responsibility for your own personal safety and that of others.
- Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately.
- Monitoring water chemical levels and cleaning the water when appropriate.
- Maintaining the cleanliness of all areas and adhering to the high standards of Virgin Active.
- Responsibility for compliance with all mandatory training and health and safety.
- Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.
Qualifications:
You have a current Lifeguard qualification and be fully registered, with either an IQL National Pool Qualification (RLSS), HABC Level 2 Award in Pool Lifeguarding (RQF) or STA Professional Award for Pool Lifeguard (RQF) qualification.
Our Perks:
- 30 days (including bank holidays) annual leave – and we want you to take them.
- Access to The Peoples Pension, with our contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
- Discounts across Virgin Active – everything from guest passes to 50% off PT sessions.
- Join Virgin Family - communicate with your colleagues across Virgin Group, with many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
- Access to Salary Finance for loans and savings plans, helping you become a personal finance expert.
- BUPA employer assistance programme offering 4 free counselling sessions.
- Complimentary corporate letting services through Dexters – meaning no tenant charges.
- Access to ePoints, offering loads of online discounts to retailers.
- Discount on all Academy courses, trained by the very best instructors.
Lifeguard employer: Virgin Active
At Virgin Active, we pride ourselves on being an exceptional employer that fosters a vibrant and health-focused work culture. As a Wellness Café Team Member at KAUAI in the UK, you'll enjoy a supportive environment that encourages personal growth, offers competitive benefits like staff discounts and complimentary gym memberships, and promotes teamwork among passionate individuals dedicated to enhancing customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Lifeguard
✨Tip Number 1
Get to know the company culture! Before your interview, check out Virgin Active's social media and website. Understanding their values will help you connect with the team and show that you're a perfect fit.
✨Tip Number 2
Practice your lifeguard skills! Be ready to discuss your qualifications and experiences in detail. Maybe even share a story about a time you had to act quickly in a challenging situation – it’ll show you’re the real deal!
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart but comfortable. You want to look professional while still being approachable, just like you would on the poolside.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us at Virgin Active.
We think you need these skills to ace Lifeguard
Some tips for your application 🫡
Show Your Passion:Let your love for swimming and customer service shine through in your application. We want to see how your enthusiasm aligns with our mission to create a unique leisure experience for our members.
Highlight Your Qualifications:Make sure to clearly list your current Lifeguard qualifications. We’re looking for candidates with the right certifications, so don’t hold back on showcasing your skills!
Be Personable:Incorporate a friendly and approachable tone in your written application. We value team members who can connect with our members, so let your personality come through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Virgin Active
✨Know Your Lifeguard Skills
Make sure you brush up on your lifeguarding skills and qualifications before the interview. Be ready to discuss your experience with water safety, monitoring chemical levels, and any emergency situations you've handled. This shows that you're not just qualified, but also passionate about keeping members safe.
✨Emphasise Customer Service
Virgin Active values great customer service, so be prepared to share examples of how you've provided excellent service in previous roles. Think about times when you went above and beyond for customers, especially in a leisure or fitness environment. This will highlight your fit for their team.
✨Show Your Team Spirit
As a Lifeguard, you'll be part of a larger team. Talk about your ability to work collaboratively and support your colleagues. Mention any experiences where teamwork was crucial, and how you contributed to a positive atmosphere. This aligns with Virgin Active's commitment to a unique leisure experience.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the club's safety protocols, training opportunities, or how they maintain high standards. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
