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- Tasks: Lead daily operations, ensuring top-notch facilities and safety standards for our members.
- Company: Join Virgin Active, a leader in wellness and leisure experiences.
- Benefits: 30 days annual leave, complimentary membership, discounts, and mental health support.
- Other info: Enjoy a dynamic workplace with opportunities for personal and professional development.
- Why this job: Make a real impact on people's lives while growing your career in a vibrant environment.
- Qualifications: Experience in operations management or related field is essential.
The predicted salary is between 35000 - 45000 £ per year.
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting only the very best Operations Manager to join our Club teams, to ensure all facilities are available to members at all times and are in excellent condition.
The Operations Manager is responsible for ensuring smooth daily operations of the Club.
The Role
- Ensuring the Team and colleagues adhere to the highest Health & Safety Standards, Brand Standards & Cleanliness in line with the Brand expectations.
- Collaborating with the H&S Advisor and the General Manager to ensure compliance with company policies, procedures, and health and safety regulations and updates.
- Being proactive in seeking operational interventions to ensure compliance and improve the club’s cleanliness, brand standards and safety levels.
- Supervising and scheduling the activities of the team ensuring Full Time Equivalent and payroll costs are controlled within budget.
- Championing growth and development of yourself and your team, setting clear objectives, expectations and monitoring the team performance throughout the year. Promptly nurture potential and address underperformance.
- Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.
Experience
- Experience in operations management or a related field.
Our Perks
- 30 days (including bank holidays) annual leave – and we want you to take them.
- Access to The Peoples Pension, with our contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
- Discounts across Virgin Active – everything from guest passes to 50% off PT sessions.
- Join Virgin Family - communicate with your colleagues across Virgin Group, with many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
- 20% off food and drink at our KAUAI branches located in clubs.
- Access to Salary Finance for loans and savings plans, as well as help to become a personal finance expert.
- BUPA employer assistance programme with 4 free counselling sessions.
- Complimentary corporate letting services with Dexters – meaning no tenant charges.
- Access to ePoints, offering loads of online discounts to retailers.
- Discount on all Academy courses, trained by the very best instructors.
Operations Manager - London in England employer: Virgin Active
Contact Detail:
Virgin Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - London in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Virgin Active on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Virgin Active's values and how they align with your own. Be ready to share examples of how you've upheld similar standards in your previous roles.
✨Tip Number 3
Show off your leadership skills! During interviews, highlight times when you've successfully managed a team or improved operations. Use specific metrics to demonstrate your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Virgin Active family.
We think you need these skills to ace Operations Manager - London in England
Some tips for your application 🫡
Show Your Passion for Wellness: When writing your application, let your enthusiasm for wellness shine through. We want to see how you align with Virgin Active's mission to change lives for the better. Share any personal experiences or insights that highlight your commitment to health and fitness.
Highlight Relevant Experience: Make sure to showcase your experience in operations management or related fields. We’re looking for specific examples of how you've successfully managed teams, maintained high standards, and ensured compliance with health and safety regulations. This is your chance to impress us!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role. Remember, clarity is key!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Virgin Active family!
How to prepare for a job interview at Virgin Active
✨Know the Brand Inside Out
Before your interview, make sure you understand Virgin Active's values and mission. Familiarise yourself with their commitment to wellness and how they deliver unique experiences. This will help you align your answers with their brand standards.
✨Showcase Your Operational Expertise
Be ready to discuss your previous experience in operations management. Prepare specific examples of how you've ensured compliance with health and safety standards, managed budgets, and improved team performance. This will demonstrate your capability to handle the responsibilities of the role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like addressing underperformance or managing a staffing issue during a busy shift. Think through your approach and be ready to explain your thought process clearly.
✨Emphasise Team Development
Highlight your commitment to nurturing talent within your team. Share examples of how you've set clear objectives, monitored performance, and supported team members in their growth. This shows that you value collaboration and development, which is key for Virgin Active.