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- Tasks: Join us as a Duty Manager, ensuring top-notch service and food safety.
- Company: KAUAI is part of Virgin Active, dedicated to health and nutrition.
- Benefits: Enjoy 28 days leave, a pension fund, and 50% off meals while working.
- Why this job: Be part of a passionate team making healthy eating exciting and accessible.
- Qualifications: Six months to one year of experience in a related role is preferred.
- Other info: Gain a complimentary Virgin Active membership and help train new recruits.
The predicted salary is between 24000 - 36000 £ per year.
KAUAI, part of the Virgin Active brand, is passionate about health and wellbeing and promises to deliver nothing but the very best in food and nutrition. Serving the best quality ingredients means we bring to our customers real food that is, where possible, free of GMOs and has no additives, preservatives, artificial colourants, and flavourants. We make health and healthy eating habits accessible and exciting.
What qualities does a Team Member need to join KAUAI?
- A friendly, calm and approachable nature with the ability to act quickly and effectively.
- Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service.
- Excellent attention to detail - nothing gets by without you noticing!
- Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately.
- Confident in your own ability to keep customer satisfaction at a high.
- Acting as a member of one team with one goal.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to:
- Good ability to carry out instructions from management.
- Ensure all food safety controls are maintained and checklists.
- Prepare orders for smoothies and juices, coffee and food.
- A customer-oriented positive attitude; good customer service is essential.
- Work timeously in various positions.
- Assist management and other crew members in working together as a team.
- Ensure high personal hygiene standards are followed at all times.
- Practise 'Clean as You Go' at all times and ensure consistently high hygiene standards in the store.
- Assist in training up new recruits as per the brand standards and requirements.
- Ensure continuous awareness of all promotions, product standards and specifications.
EXPERIENCE: Six months to one year related experience and/or training. Espresso Machine knowledge is handy.
OUR PERKS: Leave - 28 days, Pension fund, 50% discount on Kauai meals while on duty, Complimentary Virgin Active membership for yourself.
Duty Manager employer: Virgin Active
Contact Detail:
Virgin Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with KAUAI's menu and values. Understanding their commitment to health and nutrition will help you connect with the brand during your interactions with the team.
✨Tip Number 2
Showcase your customer service skills in any conversations or interviews. Highlight specific examples where you've gone above and beyond to ensure customer satisfaction, as this aligns perfectly with KAUAI's ethos.
✨Tip Number 3
Demonstrate your teamwork abilities by discussing past experiences where you've successfully collaborated with others. KAUAI values a strong team dynamic, so showing that you're a team player is crucial.
✨Tip Number 4
If you have experience with food safety and hygiene standards, be sure to mention it. KAUAI places a high emphasis on these practices, and demonstrating your knowledge can set you apart from other candidates.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand KAUAI's commitment to health and wellbeing. Highlight your alignment with their values in your application, showcasing your passion for healthy eating and customer service.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service and food safety. Emphasise any previous roles where you demonstrated attention to detail and teamwork, as these are crucial for the Duty Manager position.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role. Mention specific examples of how you've provided excellent customer service or worked effectively in a team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Virgin Active
✨Show Your Passion for Health and Wellbeing
KAUAI is all about health and nutrition, so make sure to express your enthusiasm for healthy eating and lifestyle choices during the interview. Share any personal experiences or knowledge you have about nutrition that aligns with their values.
✨Demonstrate Teamwork Skills
As a Duty Manager, you'll need to work closely with your team. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles. Highlight your ability to support and motivate your colleagues to achieve common goals.
✨Emphasise Attention to Detail
With a focus on food safety and hygiene, it's crucial to showcase your attention to detail. Prepare to discuss specific instances where your meticulous nature has positively impacted customer satisfaction or operational efficiency.
✨Prepare for Customer Service Scenarios
Customer service is key at KAUAI. Think of potential scenarios you might face in the role and how you would handle them. Be ready to demonstrate your problem-solving skills and your ability to maintain a positive attitude under pressure.
