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- Tasks: Lead the transformation of our flagship Mayfair club into a social wellness destination.
- Company: Join Virgin Active, a leader in wellness and leisure experiences.
- Benefits: Enjoy 25 days annual leave, competitive bonuses, and complimentary memberships.
- Why this job: Shape the future of wellness while inspiring a vibrant community.
- Qualifications: Experience in luxury hospitality or premium fitness with strong leadership skills.
- Other info: Be part of an innovative team dedicated to exceptional service and wellbeing.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.
We are entering an exciting new chapter, particularly within our flagship Mayfair location, which is evolving into our Social Wellness Club, a destination designed not only for fitness, but for connection, belonging and personal wellbeing at the highest level. Every detail—from curated experiences to elevated hospitality—will redefine how members engage with wellness socially, physically and mentally. We take pride in recruiting visionary leaders who can pioneer this next stage of transformation.
The Club Director is responsible for leading the strategic transformation and operational excellence across luxury club environments, ensuring premium service, world‑class hospitality and exceptional commercial performance. With Mayfair entering its transition to a social wellness destination, the Club Director will play a defining role in shaping this flagship model, setting standards that will influence the future of the organisation.
The Role
- Providing visionary leadership to guide General Managers through transformation and elevated service delivery.
- Pioneering new social wellness experiences tailored to every member's needs.
- Embedding refined hospitality standards that elevate Mayfair into a member‑led community hub.
- Curating immersive programming—social events, exclusive activations, expert‑led workshops and bespoke services.
- Ensuring Mayfair sets benchmark quality levels in atmosphere, design, service and experience.
- Driving commercial growth through premium offerings, partnerships, and revenue diversification.
Experience
- Experience within luxury hospitality, premium fitness, private members clubs or multi‑site leadership.
- A deep understanding of exceptional guest experience and experiential service models.
- Strong commercial and brand‑building capabilities, ideally involving transformation or service redesign.
- The ability to inspire leaders and teams in a fast‑paced, high‑expectation environment.
- Creativity and innovation to shape new‑to‑market wellness propositions.
- Passion for premium wellbeing, elevated service and experiential environments.
Our Perks
- 25 days (excluding bank holidays) annual leave, plus a Celebration Day – and we want you to take them.
- Access to Scottish Widows Pension with matched contributions up to 5%.
- Competitive bonus structure.
- Complimentary Virgin Active membership for you and a buddy – plus free membership for your children and access to Club V.
- Private Dental and Healthcare Insurance – because your physical health matters.
- Life Assurance 4x your salary – peace of mind for you and your loved ones.
- Discounts across Virgin Active – including guest passes and 50% off PT sessions.
- Join the Virgin Family – enjoy exclusive discounts with Virgin Atlantic, Virgin Holidays, Virgin Media/O2, and more.
- 20% off food and drink at our KAUAI branches.
- Access to Salary Finance for loans, savings plans, and financial wellbeing support.
- Mental health support through our BUPA Employee Assistance Programme, including 4 free counselling sessions.
- Complimentary corporate letting services with Dexters – no tenant charges.
- Access to ePoints with online retailer discounts.
- Discounts on Virgin Active Academy courses – perfect for pursuing your passion.
Club Director (Mayfair (Marble Arch) club) employer: Virgin Active
Contact Detail:
Virgin Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Director (Mayfair (Marble Arch) club)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion for wellness! When you get the chance to chat with potential employers, let your enthusiasm for the wellness industry shine through. Share your ideas on how to elevate member experiences and create that community vibe they’re after.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Virgin Active is all about transforming lives through wellness, so think about how your vision aligns with theirs. Bring examples of how you've led teams or created exceptional experiences in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Virgin Active family. Let’s make this happen together!
We think you need these skills to ace Club Director (Mayfair (Marble Arch) club)
Some tips for your application 🫡
Show Your Passion for Wellness: When you're writing your application, let your passion for wellness shine through! We want to see how you connect with the values of Virgin Active and how you can contribute to creating a vibrant community at our Mayfair club.
Tailor Your Experience: Make sure to highlight your experience in luxury hospitality or premium fitness. We’re looking for leaders who can inspire teams and elevate service, so share specific examples that showcase your skills in these areas.
Be Creative!: This role is all about innovation and shaping new wellness experiences. Don’t be afraid to share your creative ideas in your application. We love fresh perspectives that can help redefine our social wellness offerings!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our flagship Mayfair location!
How to prepare for a job interview at Virgin Active
✨Know the Brand Inside Out
Before your interview, dive deep into Virgin Active's values and mission. Understand how they aim to change lives through wellness and what makes their Mayfair club unique. This knowledge will help you align your answers with their vision and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Style
As a Club Director, you'll need to inspire and lead teams through transformation. Be ready to share specific examples of how you've successfully led teams in high-pressure environments. Highlight your ability to foster a culture of exceptional service and innovation, which is crucial for the social wellness concept.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and creativity. Think about potential challenges in transitioning Mayfair into a social wellness hub and how you would address them. Prepare scenarios where you've implemented new ideas or improved guest experiences, showcasing your strategic thinking.
✨Emphasise Your Passion for Wellness
Your enthusiasm for premium wellbeing and elevated service should shine through. Share personal stories or experiences that reflect your commitment to wellness and how it influences your leadership style. This will resonate well with the interviewers and show that you're a perfect fit for their culture.