At a Glance
- Tasks: Lead and inspire a team of personal trainers to deliver exceptional fitness experiences.
- Company: Join Virgin Active, a leader in wellness and fitness innovation.
- Benefits: 30 days annual leave, free membership, discounts, and mental health support.
- Why this job: Shape the future of fitness in a vibrant, community-focused environment.
- Qualifications: Level 3 or 4 Personal Trainer qualification required.
- Other info: Exciting opportunities for career growth in a transforming club atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
The Personal Training Manager is responsible for working alongside other club management to ensure that the in-club product offering is fully synchronized and available to our members.
Responsibilities
- Own the Personal Training weekly plan with clear actions, targets and reviews; drive PT penetration, DD uptake and revenue through new client acquisition and strong member retention.
- Deliver exceptional member journeys and outcomes, elevate session quality, consultations and trials; ensure a seamless path from first purchase to long-term engagement.
- Ensure best-in-class PT operations, maintain strong in-club processes, system adherence, timely resolution of flagged sessions, and robust end-to-end member journeys.
- Recruit, develop and retain top PT talent, hire qualified trainers, deliver a structured 12-week onboarding, run mentorship programmes, workshops and targeted coaching.
- Build a high-performance culture aligned to our purpose, hold regular 1:1s and progression reviews, motivate through recognition, and foster a fun, results-driven team environment.
- Use data and digital to drive results, translate dashboards into weekly actions across penetration, productivity, conversion, bookings and churn; keep PT profiles compelling and up to date.
- Uphold brand standards, safety and compliance, ensure safe practice, safeguarding, floor standards, current certifications and up-to-date risk assessments.
- Collaborate cross-functionally to maximise impact, partner with GM, Product, Membership and Group Exercise to align targets, lead flow, promotions, pilots and new SOPs.
Qualifications
- Personal Trainer Level 3 or Level 4 or CIMSPA equivalent qualification.
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.
Benefits:
- 30 days (including bank holidays) annual leave - and we want you to take them.
- Access to The Peoples Pension, with our contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
- Discounts across Virgin Active - everything from guest passes to 50% off PT sessions.
- Join Virgin Family - communicate with colleagues across Virgin Group, with many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
- 20% off food and drink at our KAUAI branches located in clubs.
- Access to Salary Finance for loans and savings plans.
- BUPA employer assistance programme with 4 free counselling sessions.
- Complimentary corporate letting services through Dexters.
- Access to ePoints for online discounts to retailers.
- Discount on all Academy courses offered by VA.
Personal Training Manager (Chiswick P615) in City of Westminster employer: Virgin Active
Contact Detail:
Virgin Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Training Manager (Chiswick P615) in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fitness industry. Attend events, join local fitness groups, or even hit up social media platforms to engage with potential employers and fellow trainers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your achievements, client testimonials, and any innovative training programmes you've developed. This will not only impress potential employers but also give them a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Make sure you can articulate how your experience aligns with their mission, especially around member engagement and wellness. Tailoring your responses will show you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s make some waves in the fitness world together!
We think you need these skills to ace Personal Training Manager (Chiswick P615) in City of Westminster
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for personal training and wellness! Share your journey, what drives you, and how you align with our mission to change lives through fitness.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience. We want to know how your skills can help us elevate member journeys and drive results in our clubs.
Be Data-Driven: Since we love using data to drive results, mention any experience you have with metrics or analytics. Show us how you've used data to improve performance or member engagement in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Virgin Active
✨Know Your Numbers
As a Personal Training Manager, you'll need to be data-savvy. Brush up on key metrics like PT penetration, revenue targets, and member retention rates. Being able to discuss how you've used data to drive results in previous roles will show you're ready to hit the ground running.
✨Showcase Your Leadership Skills
This role involves recruiting and developing top talent, so be prepared to share examples of how you've successfully led teams in the past. Talk about your experience with mentorship programmes and how you motivate others to achieve their best.
✨Understand the Member Journey
Familiarise yourself with what makes an exceptional member journey. Be ready to discuss how you would elevate session quality and ensure seamless transitions from first purchase to long-term engagement. This shows you’re aligned with their focus on member experience.
✨Align with Brand Values
Virgin Active prides itself on its brand values and standards. Research these values and think about how they resonate with your own. During the interview, express how you can uphold and promote these standards within the team and club environment.