Learning & Development Trainer in City of Westminster

About the Role

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world class member experience. We are looking for a Learning & Development Trainer to join our HR Department on a 12-month Fixed Term basis.

Responsibilities

• Deliver high-quality management and leadership development programmes, facilitating engaging learning experiences both in person and virtually to meet diverse audience needs.
• Create an inclusive and psychologically safe learning environment that encourages participation, reflection, and practical application of learning.
• Provide 1:1 coaching and trusted advisory support to managers and leaders, embedding learning, driving behaviour change, and supporting people management challenges in line with organisational values and best practice.
• Coordinate programme delivery, including scheduling, logistics, attendance tracking, participant communications, and maintenance of up-to-date, relevant learning materials.
• Build and maintain strong relationships with managers, L&D Business Partners, and senior leaders, providing insights and recommendations based on participant progress and development needs.
• Continuously evaluate and enhance programme effectiveness by collecting feedback, ensuring consistently high standards, and staying current with leadership development trends, tools, and best practice.

Qualifications

• Proven experience delivering management or leadership development training, with strong facilitation and presentation skills adaptable to diverse audiences.
• Confident in coaching individuals at different career stages, creating a supportive and inclusive learning environment.
• Excellent communication and relationship-building skills, with experience working effectively in fast-paced, customer-focused environments.
• Highly organized with strong attention to detail, including experience evaluating training effectiveness and impact.

Benefits

• 25 days (excluding bank holidays) annual leave, plus a Celebration Day - and we want you to take them.
• Access to The Peoples Pension, with our contributions at 3%.
• Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
• Private Dental and Healthcare Insurance - your physical health is important, and we want you to have access to healthcare should you require it.
• Life Assurance 4x your salary - which we hope you will not need.
• Discounts across Virgin Active - everything from guest passes to 50% off PT sessions.
• Joining Virgin Family gives you access to communicate with colleagues across Virgin Group and many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
• 20% off food and drink at our KAUAI branches located in clubs.
• Salary Finance support including loans, savings plans and personal finance guidance.
• 4 free counselling sessions via BUPA employer assistance programme.
• Partnered corporate letting services with Dexters - meaning no tenant charges.
• Access to ePoints, offering online discounts to retailers.
• Discounts on VA Academy courses, trained by the very best instructors.